Welcome to the June 2023 digital issue of ChannelPro magazine.
Magazine
June 15, 2023 | ChannelPro Network
June 2023 ChannelPro Digital Edition
In this issue: Customer Referral Strategies | Pay Raise Negotiations | Summer Reading List | The TikTok CyberRisk | MSPs and Robot Process Automation | Security Playbook |
In This Issue
Differentiate by Doing Business Your Way
June 28, 2023 | Colleen Frye
Software To Go has reached a 40-year milestone by pioneering annual service contracts while differentiating with a retail presence and close, consultative relationships with clients.
Why MSPs Should Avoid TikTok—and So Should Your Customers
June 26, 2023 | Colleen Frye
Under scrutiny from federal and state agencies, TikTok potentially poses a cybersecurity risk and a liability concern for individuals working in regulated sectors, according to experts.
Negotiating Pay Raises with Employees
June 22, 2023 | Carolyn Heinze
What MSPs need to know about salary negotiation in an age of inflation, recession, and emerging wage transparency rules.
Can’t-Miss Customer Referral Strategies
June 19, 2023 | James E. Gaskin
A referral from a happy customer is still your best introduction to a future happy customer.
Adapt or Die: The Importance of a Unique Selling Proposition
June 16, 2023 | Colleen Frye
A unique selling proposition targeted to your customer profile helps differentiate your MSP from the competition.
Your Security-Minded Playbook to Retaining Recession-Minded Clients
June 12, 2023 | Colleen Frye
With current economic pressures tightening budgets, prioritize client outreach to ensure they understand the demonstrable cost-benefit value your security services deliver.
Robot Process Automation Goes to Work
June 8, 2023 | Samuel Greengard
MSPs are starting to use RPA or bots to gain efficiencies and reduce costs by automating everything from service desk tasks to patching and invoicing.