Resources - Page 57

On the spot as usual, ChannelPro’s Joel Zaidspiner talks with BVoIP ahead of the latest Channel Strong road tour, JS Group about its important new executive hire, and MSP Toolkit about its brand-new set of business building resources.

Erick and Rich examine the evolution of Sophos Cloud Optix into a hybrid security/management tool, the importance of using all your PSA system’s integration capabilities, and proof that artificial intelligence still can’t match the human kind sometimes.

When Rich gets his hands on an interesting story, he’s like a man possessed. No, really, you’ll see what we mean a little ways into this week’s episode, which features a guest hosting appearance by Josh Weiss, president and virtual CIO of L.A. Creative Technologies, plus an interview with the consistently fascinating David Friend, president and CEO of cloud storage innovator Wasabi Technologies.

Erick and Rich dive into some conflicting stats about how much people like working from home, discuss the importance of taking guilt-free time away from work, and explore further evidence that 2020 is driving everyone just a little crazier than usual.

In his latest virtual road trip, ChannelPro’s Joel Zaidspiner checks in with Cyberfish, IoTSSA, and SAP on what’s new and noteworthy in the SMB channel.

When technology moves at today’s astonishing rates, why is such an old method of internet trickery still so common? The answer is simple: because it’s still wildly successful. Perhaps the more important question, then, is: why are people still clicking? In this report, dive into the survey results, get insights and analysis, look at revealed real-world concerns from workers around the globe, and more on offered steps to help businesses and individuals stay resilient against phishing attacks.

To get a deeper understanding of the state of cybersecurity in the channel by learning firsthand from a group of managed service providers (MSPs) to surface their current internal practices. The program engaged with five United States-based MSPs across different size operations, traditional on-premises, and born-in-the-cloud footprints. Onsite engagements were one to two days at the MSP’s location.

Ensuring a smooth onboarding process can be challenging, not least because every client is different, and there is no completed standardized process that you can follow. However, with the right planning and attention to detail, you can achieve a smooth onboarding experience for you and the customer. Read this white paper for the comprehensive guide on what MSPs can expect during onboarding and how they can avoid making high-cost mistakes during this critical stage of a new customer relationship.

With Gary Bixler, Yvette Steele, Rachel McGuiness, Susanne Tedrick, Karl Palachuk, and Jill Chapman

Sometimes it pays to sweat the small stuff, and you’ll learn about one of those times when Matt explains why he has a fat lip this week. Onboarding a company you’ve just acquired is another good example, as you’ll see when Matt and Rich discuss a recent article on that topic with ChannelPro Managing Editor Colleen Frye, their guest host for this special edition of ChannelPro Weekly, sponsored by APC by Schneider Electric.