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This week, Erick and Rich have Kaseya’s acquisition of RocketCyber on their mind, along with the importance of normalizing your PSA data and the appeal of a new job opening for a professional sleeper.

Seeing nothing but ones and zeros right about now? You’re a perfect candidate to listen in as Matt, Rich, guest host Joanna Sobran, of MSP and solution provider MXOtech, and ChannelPro Managing Editor Colleen Frye discuss Lenovo’s new data center hardware purchasing program for MSPs, the latest update to WatchGuard’s cloud management console, and the secrets of cloud security.

Erick and Rich discuss Lenovo’s purchasing program for selling data center gear as a service, the dangers of perfectionism when it comes to running a business, and two great gift options for ex-significant others to remember for next year’s Valentine’s Day.

Want to know if you’re a “great” MSP?†Use this scorecard to calculate your Operational Maturity Level on Paul Dippell’s Service Leadership Index.

In this issue: Year Ahead in Processors | WFH IoT Security | Solving Cash Flow Problems | Business Bots | Peer of the Year Winner

Like numbers you can sink your teeth into? So do Matt, Rich, and guest host/channel pro Lisa Shorr, of Secure Future Tech Solutions and Shorr Success. That’s not all they chew over in this episode, either. There are also discussions about ConnectWise buying Service Leadership, Microsoft’s new “employee experience” solution, Trend Micro’s newly expanded XDR solution, and ChannelPro’s 2021 State of the Channel report.

Erick and Rich discuss SolarWinds MSP’s security-focused partner event, the importance—for you and your customers—of redundant internet connectivity, and a man who discovered that AirPods work better in your ears than your stomach.

This week, Erick and Rich ponder the strategic implications of ConnectWise buying Service Leadership, urge you to audit your service desk rather than guess how well it’s doing, and marvel at a COVID-friendly film festival with precisely one attendee.

Charles Swihart, founder of Preactive IT Solutions and amateur crooner, developed a vertical specialty then drove growth by hitting all the right notes in additional service offerings and marketing campaigns.

Joel Zaidspiner’s BACK with a fresh round of interviews with top vendors. This time he catches up with Arctic Wolf, BVoIP, and ConnectBooster.