Resources - Page 31

Some matchups are competitive. Others not so much. And when it comes to bacon versus, well, anything, Matt, Rich, and returning guest host Brian Weiss, of ITECH Solutions, are in lockstep agreement.

Erick and Rich urge you to get in on compliance services even if you’re a regulatory newbie, explain why dumping low margin services regularly is a good idea, and make plans to place an order for Iron Mike Tyson’s ear-shaped cannabis edible.

Disaster recovery plans are widely accepted as a way to ensure all critical data, IT systems and networks can be recovered in any event classed as an emergency. These plans also ensure that corporate business objectives can be achieved during the disruption. In short, it is a plan that keeps a business operational.

In this issue: 2022 State of the Channel | Cold Calling 201 | ChannelPro Then and Now | Smart Hotels | Service Portfolio Management | AI for MSPs |

Erick and Rich dive into the upbeat numbers in this year’s ChannelPro State of the Channel report, explain why ticket escalation rate is a KPI, and ponder why anyone would think sneaking reptiles across the border in your pockets is a good plan.

Join Brian Doyle, Tim McNeil, and Robb Rogers, the hosts of the MSP Business School podcast, for a conversation with our own Joel Zaidspiner about why keeping pace with the IT industry’s latest is a must for managed service providers.

Live from sunny Mexico, our Joel Zaidspiner checks in with Blackpoint Cyber, CrewHu, and ScalePad.

It’s dangerous out there, ma. Always use toofah. If you don’t believe me, take it from Matt, Rich and returning guest host Lawrence Cruciana, of Corporate Information Technologies. They and this week’s interview guest—Grayson Milbourne, security intelligence director at Webroot—have plenty to say about ransomware-as-a-service, Log4j threats, and a bunch of other reasons why none of us can have too much toofah these days.

Erick and Rich tally up the reasons why direct-to-cloud BDR is on the rise, discuss a new and better way to sell BDR, and agree that the man who discovered a pearl worth thousands of dollars in his clam dinner is the good news story we need right now.

Live from the first ASCII Group event of the year, Joel Zaidspiner checks in with Binox MSP, HelpDesk.tech, and Redstor.