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Can it be true? After 16 wonderful years, Rich is stepping down from his day-to-day duties at ChannelPro, and therefore as co-host of this podcast. To mark the occasion, Matt and Rich invite their colleagues Michael Siggins, Colleen Frye, and Joel Zaidspiner to tell you exactly what they REALLY think of Rich, not to mention the many ways he’s impacted ChannelPro. You’ll also learn a little about what the future holds for him and this show. Nothing but seeds of goodness for all concerned!

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There’s just no stopping that guy, is there? Sigh.

In this wide-ranging interview just weeks away from her annual IT Sales and Marketing Boot Camp, TMT’s CEO and sales and marketing maven Robin Robins says security, compliance, and going after better-quality clients are among the hot growth opportunities for MSPs.

This exclusive guide walks IT solution providers through the latest threat vectors facing SMB customers, the complexity of cloud security, and concerns around 5G. It also includes a look at NIST guidelines for the Internet of Things. 

Juicers easily squeeze out every last drop for your breakfast OJ. Unfortunately, there’s no machine for squeezing out every last drop of margin from your solutions, but you’ll get some sound ideas on how to do just that when you hear Matt, Colleen Frye, and Reilly Scull of Macktez discuss JumpCloud’s solution for identity transformation and tackle what it takes to build an MRR service around smart home sensors.

In this issue: 2023 State of the Channel | Inside an MSP Acquisition | Securing Multicloud | Smart Home Sensors | Today’s Sales Imperative

Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.

At the recent NerdioCon 2023 user conference, Joel Zaidspiner gets the scoop from Liquidware, eG Innovations, Pia, Quickpass, and SOCSoter.

Covering the first ASCII Edge MSP event of 2023, ChannelPro’s Joel Zaidspiner chats with Snapcom, Liebraescva, and Hunter Artemis.

Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.