Resources - Page 13

Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.

Ride ’em, channel pros! It’s time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto’s latest network products, Craig Fulton’s departure from ConnectWise, managing Azure environments, and closing the IT skills gap.

If you like donuts as much as WE like donuts, you’ll understand why we’re always willing to make a quantum leap for one when they’re nearby.

Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.

If you want to sell your business, be prepared to kiss a lot of…jerks. So says Rory Sanchez, formerly of True Digital Security, in an insightful conversation about his exit process with Matt, Rich, and returning guest host Rayanne Buchianico, of ABC Solutions, PSA Impact, and Sell My MSP.

Everyone loves a good buffet, don’t you think? Even raccoons, though they probably don’t fill their plates with the same goodies you and I do. Here’s something everyone will find appetizing, though: a new ChannelPro Weekly episode in which Matt, Rich, and returning guest host Chad Kempt, of Fast Computers, discuss hardware news from CES and the secrets of cross-selling.

Back in action for 2023, Erick and Rich discuss what hardware trends from CES mean for the SMB channel, the importance of diversifying your lead generation activities, and a coder who turned to Office Space for criminal inspiration instead of laughs.

No one likes problems, everyone likes money, and the two have a habit of going together. Quite a conundrum, no?

Sure, you may think you’re an elite napper, but you’ll never really know until you start collecting and crunching some numbers.

Erick and Rich discuss what SkyKick’s new security product says about the evolution of cloud computing, how to raise prices on legacy clients paying outdated rates, and evidence from Tinder that voting regularly is more than just a civic responsibility.