News & Articles - Page 84

Having dedicated staff for each role tends to correlate with higher profitability in managed services.

Designed for MSPs with limited in-house security expertise, the new product automatically maps threats to the MITRE ATT&CK framework and lets users perform remediation measures from directly within the same dashboard that displays alerts.

The distributor has long-term plans to unite its Varnex and TechSelect communities into a single company-wide membership organization, according to Kaye McMillan (pictured), who heads up the company’s CommunitySolv organization.

Providing excellent CX takes constant focus, frictionless interactions, and engagement from each employee, but it will return your investment many times over.

How managed service providers can navigate challenging conditions by leveraging vendor partner and channel ecosystems.

The vendor collective gets ready for its final “Channel Strong” tour of the year after pulling off its last community block party of 2022 in Orlando during Hurricane Nicole.

Conditions are strong now and should remain so for at least the next few months, said CEO Rich Hume (pictured) at the company’s CommunitySolv event today. What happens after that is unclear, but likely to be transitory for those who think long term.

Due within two weeks, the update will include support for MFA via authentication apps, a new set of procurement reports, and the ability to send order tracking numbers to end users automatically.

The company is rapidly staffing up a team tasked with helping MSPs get a security practice off the ground and a separate team led by CISO Patrick Beggs (pictured) charged with protecting ConnectWise products from external attack.

The new functionality, which is designed to help MSPs present the data Liongard collects to clients in a more readable format, is the latest in a string of updates this year that include new PSA integrations and scalability enhancements.