News & Articles - Page 79
Why Matter Matters
A recently completed standard for interoperable smart home technologies, Matter will roll out in 2023 but dominate in 2024.
Solving Leaky Bucket Syndrome
A written process will fill your team’s bucket of knowledge like a waterfall.
Tech Management Pro Tips
Managing technicians requires a balancing act of recognition, reward, engagement, and flexibility—all while driving productivity to service customers.
Vendor to Watch: Pia
Pia is an intelligent automation platform that integrates with IT service management tools to simplify processes and improve operational efficiencies.
Lenovo Stresses Flexible Use Modes in Latest Laptops
A crop of new PCs and peripherals introduced at this year’s CES conference today include a new ThinkBook model (pictured) equipped with a rotating hinge that lets users switch between a 13.3-inch OLED touchscreen and a 12-inch e-Ink display.
Is this MSP Lying or Just Not Paying Attention?
If you make promises in marketing—but don’t validate that your team is delivering—you are lying to yourself and risking legal jeopardy.
HP’s 2023 CES Product Wave Targets Hybrid Workers
The forthcoming PCs and peripherals include new Dragonfly Pro laptops and Chromebooks (pictured) specifically aimed at freelancers and equipped with 24/7 live concierge support at no extra charge.
Best Password Managers | Credit Card Processors | Cancellation Policies | File De-Dupers and more
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation…
Vendor to Watch: Redstor
Redstor’s 100% cloud-based, AI-equipped BDR platform is designed to make protecting on-premises and online data simpler.
SMBs Seek Frictionless, Fraud-Free User Experiences
MSPs can help businesses meet changing customer demands without sacrificing the security controls that protect them from fraud.