News & Articles - Page 55

Todd Surdey (pictured) plans to make more Zoom products and services available through the channel, offer richer benefits to top-tier partners, and drive closer collaboration between partners and the company’s own salesforce.

On the opening day of its annual ONE conference, execs Kirk Robinson and Paul Bay (pictured left to right) said the distributor will continue investing in strategic resources like its Xvantage “digital experience” despite economic and geopolitical headwinds.

The new tools, both of which are unusual offerings from security vendors, are designed to help MSPs build and operate scalable, efficient, and profitable security service practices, according to Acronis CTO Oleg Melnikov (pictured).

Pia and Dark Cubed outline market expansion and product roadmaps for 2023.

A layoff of channel engagement staff and a buildout of the sales organization are designed to get customer acquisition costs better aligned with revenue.

Trained to handle complex cybersecurity issues, former federal agents and others can help MSPs better protect themselves and their clients’ businesses.

The new functionality warns users of the RMM solution, which was struck by a sophisticated attack last summer, of anomalous activity signaling a potential breach.

Set to ship in the next month, the new functionality will add richer support for user and license management plus faster ticket resolution. Premium editions of that Engage and Augmentt Discover are due in the first half of 2023.

The new feature, which lets MSPs call clients and perform other messaging-related tasks from inside a critical business application, arrives amid accelerating investments in partner-focused staff by incoming Americas region director Tim Truelove (pictured).

The last stop on 2022’s six-city, two-day conference series designed for managed service providers and integrators serving SMBs featured a lineup of trending educational topics delivered by industry thought leaders.