The Agile Service Delivery Master Class will show you how to create true Flow in your value delivery process

This course is specifically designed to teach you the most important tools and methods used in Agile Service Delivery so that you may create true Flow in your process. All content is presented in a clear and concise manner that allows you to take what you learn and begin implementing it immediately. Competency level testing is included in each Lesson.

Axis Communications offers intelligent security solutions that enable a smarter, safer world. As the market leader in network video, Axis is driving the industry by continually launching innovative solutions – delivering high value to customers through a global partner network.

With an AXIS Companion solution, advanced network video security is now an easier, more cost-effective and low risk option for small businesses. Customers now have a reliable solution for their basic need for video surveillance to secure employees, customers, properties and assets. Learn how a network video solution helps your customers by visiting www.axiscompanion.com.

Cherry Servers is one of only a handful of Bare Metal Cloud providers in the world.

The company has been in the market for 18 years now and it offers the benefits of hyperscale cloud providers (10 minutes deployment via API, Terraform or Ansible, hourly billing) while maintaining the pros of bare metal servers (single tenant instance, no virtualization layer, and GPU acceleration). With specialized infrastructure and hardware-level control, even the most demanding workloads can be handled at ease.

IoTSSA is a community of IT Channel Partners connecting industry security experts and vendors with IT Service Providers. IoTSSA is focused on being at the forefront of security knowledge, education and service delivery.

Cyber Security represents both a challenge and opportunity for IT Service Providers as their SMB and mid-market customers rely on them to keep their business operating and secure. As security threats continue to evolve, it’s imperative that ITSP’s strive to remain at the forefront of knowledge and education so they’re able to effectively service and protect their customers. The IoTSSA Editorial Team and Security Expert Vendor Partners deliver the content and solutions that members require to keep their clients protected.

IoTSSA provides its members with access to the latest data, research, opinions, solutions, and information to help them to successfully deliver security services. In 2018, IoTSSA will host over 52 live security education events both virtual and in 7 major cities throughout the US.

We’re here to make you think about video differently. We make sure educators and communicators reach the masses in real time with the most inspiring and imaginative uses of streaming video you’ll ever see.

A partner, a team member, maybe an occasional savior – we don’t care what you end up calling us. We just want you to know we’re here for you. For nearly two decades, thousands of schools, businesses and healthcare organizations globally have trusted Mediasite video capture, management and streaming solutions to even the playing field for learning worldwide. We’re laser-focused on unlocking the power of video for you with easy-to-use and scalable solutions backed by 5-star customer support.

Established in 1954, Brother is a premier provider of home, home office, and business products, as well as industrial solutions that revolutionize the way we live and work.

Brother enjoys an excellent reputation for quality and reliability of our technology, and we’re excited to share this relationship with you as well as work together to make your business goals our priority. Through our Brother Authorized Partner Program, we will be able to better serve and support you and your business. All resellers, even Brother veterans, need to get a new partner authorization by March 1, 2019, to sell Brother products. Act now and sell Brother better.

Co-Founder of one of the first “Pure Play” MSPs in the industry and creator of the MSP Mastered‚Ñ¢ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index‚Ñ¢ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP and Cloud practice business improvement consulting engagement outcomes.

One of the most prolific, recognized and sought-after  IT business and channel improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.

His published works include “The Guide to a Successful Managed Services Practice”; the definitive book on Managed Services, ‚ÄúThe Best I.T. Sales & Marketing BOOK EVER!‚Äù, ‚ÄúThe Best I.T. Service Delivery BOOK EVER!‚Äù and ‚ÄúThe Best NOC and Service Desk Operations BOOK EVER!‚Äù, along with 50 Best Practice Guides.

Erick has directly worked with hundreds of IT solution provider and MSP clients to improve their business outcomes, and led dozens of engagements on both the buy and sell sides of the M&A process. He also crafts channel growth strategies and partner acquisition and enablement programs for IT industry vendors and distributors. His prior experience includes overseeing the design, development and implementation of Enterprise-level Help Desks and Call Centers for Fortune 1000 organizations.

Visit www.ericksimpson.com to learn more about Erick’s MSP Business Transformation and IT Channel Strategy Services

Honey is a Sweet Sales and Marketing CRM for MSPs

Launched in 2005, TeamViewer focuses on cloud-based technologies to enable online remote support and collaboration globally.