Ultimately, only one vote counts on which vendors, distributors, and products are the best of the best. Yours. And once again, you’ve cast your ballots and rendered your judgment. Here are the choices you made in our latest Readers’ Choice Awards.
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Managed Services Awards
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Best Remote Monitoring and Management Vendor
Including ConnectWise RMM, the next-generation platform it introduced last November, ConnectWise now has three RMM solutions, and some combination of them have landed the company back atop the polling for best RMM vendor after a one-year stint in second place. Kaseya, despite dropping from gold to silver this year, can take solace from the fact that it remains a strong favorite among MSPs despite last July’s painful breach.-
Gold
ConnectWise empowers the most successful technology service providers in The IT Nation by preparing them not only for today but for the future. We connect them to a powerful suite of software solutions, an extensive platform of integrations, and the largest global community of IT professionals. Our tools and services allow partners to automate repetitive tasks, standardize service delivery, and manage information to help their businesses grow.
Experience the IT Nation Community
- IT Nation: www.theITNation.com
Contact ConnectWise
- Find ConnectWise online
Stay In Touch
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Silver
Kaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com -
Bronze
Datto, a Kaseya company, is the leading provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs), offering Unified Continuity, Networking, and Business Management solutions. A global company with headquarters in Norwalk, Connecticut, Datto continues to win awards for product excellence, technical support, and outstanding workplace. Learn more at www.datto.com
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Best Professional Services Automation Vendor
Following the completion of its epic $6.2 billion acquisition, Datto has officially been a Kaseya business unit since June, which means that collectively the two brands own two-thirds of the medals in this category. Worth noting that ConnectWise comes out ahead by a sliver in this year’s vote even if you combine the Datto and Kaseya totals.-
Gold
ConnectWise empowers the most successful technology service providers in The IT Nation by preparing them not only for today but for the future. We connect them to a powerful suite of software solutions, an extensive platform of integrations, and the largest global community of IT professionals. Our tools and services allow partners to automate repetitive tasks, standardize service delivery, and manage information to help their businesses grow.
Experience the IT Nation Community
- IT Nation: www.theITNation.com
Contact ConnectWise
- Find ConnectWise online
Stay In Touch
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Silver
Datto, a Kaseya company, is the leading provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs), offering Unified Continuity, Networking, and Business Management solutions. A global company with headquarters in Norwalk, Connecticut, Datto continues to win awards for product excellence, technical support, and outstanding workplace. Learn more at www.datto.com
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BronzeKaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com
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Best Documentation Vendor
Good news for Kaseya: Its IT Glue unit grabbed a commanding 53% of the ballot for best documentation this year, a big jump over the voting last year, which was the first time we offered awards in this category. ConnectWise’s second-place finish is the first-ever medal for its ITBoost product.-
Gold
IT Glue makes documentation exciting. We hear this from partners a lot, and it really speaks to the heart of what we do. Structured documentation and relatable data are central to every IT service provider. The excitement comes when you think about all the possibilities that IT Glue will open up for your organization. When your team is more efficient, you have more time to think big. -
Silver
ConnectWise empowers the most successful technology service providers in The IT Nation by preparing them not only for today but for the future. We connect them to a powerful suite of software solutions, an extensive platform of integrations, and the largest global community of IT professionals. Our tools and services allow partners to automate repetitive tasks, standardize service delivery, and manage information to help their businesses grow.
Experience the IT Nation Community
- IT Nation: www.theITNation.com
Contact ConnectWise
- Find ConnectWise online
Stay In Touch
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Bronze
Is your 2024 growth plan ambitious? Then you need a Document Management Systems in your portfolio to help you achieve your goals more quickly! This dynamic market, worth $10 billion, is expected to grow by 13% year-over-year – and it’s waiting for you. Expand your business, become a DocuWare reseller.
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Best Quoting Solution Vendor
There’s a new trend building in the Best Quoting Solution Vendor category. Though QuoteWerks placed first every year from 2013 through 2018, ConnectWise has now landed in the top spot three of the last four years.-
Gold
ConnectWise empowers the most successful technology service providers in The IT Nation by preparing them not only for today but for the future. We connect them to a powerful suite of software solutions, an extensive platform of integrations, and the largest global community of IT professionals. Our tools and services allow partners to automate repetitive tasks, standardize service delivery, and manage information to help their businesses grow.
Experience the IT Nation Community
- IT Nation: www.theITNation.com
Contact ConnectWise
- Find ConnectWise online
Stay In Touch
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Silver
QuoteWerks by Aspire Technologies Inc. is software for creating sales quotes and proposals.
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Gold
ChannelOnline is a web-based quoting software that automates key business processes for VARs and solution providers.
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Best Managed Print Vendor
HP has run away with the gold medal in managed print for the second straight year. Konica Minolta deserves congratulations just the same for stepping up to silver after two years as our bronze winner, and Lexmark can take pride too in returning to the medal stand after a two-year absence.-
Gold
HP helps SMB solution providers thrive in a competitive market by providing relevant and impactful compensation programs, demand-generation initiatives, and sales enablement resources. When added to the broadest IT portfolio in the industry, it's the most compelling growth opportunity for the partner community.
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Silver
Konica Minolta Inc. is a multinational technology company that manufactures business and industrial imaging products, including copiers, laser printers, multifunctional peripherals, and digital print systems for the production printing market.
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Bronze
Lexmark International Inc. offers a broad range of printing and imaging products, software, solutions, and services. Perceptive Software, a Lexmark company, is a provider of process and content management software.
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Cloud Computing Awards
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Best Video Collaboration Solution
Spoiler alert: Microsoft, which takes the cloud so seriously it’s just months away from putting “cloud” in the name of its revamped partner program, won the gold medal in all five of our cloud computing categories, including this one.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Silver
Zoom offers a cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems.
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Bronze
With data center locations in the U.S., Europe, Brazil, Singapore, and Japan, Amazon Web Services LLC (AWS) provides an infrastructure platform in the cloud. -
Bronze
Google Inc. is a provider of search, mobile, geo, social, and office productivity technology and solutions.
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Best Cloud Email/Collaboration Solution
Interesting: Amazon Web Services, which is huge in cloud generally but historically less so among channel pros, won nothing in this category or Best Video Collaboration Solution last year and bronzes in both places this time around.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Silver
Google Inc. is a provider of search, mobile, geo, social, and office productivity technology and solutions.
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BronzeWith data center locations in the U.S., Europe, Brazil, Singapore, and Japan, Amazon Web Services LLC (AWS) provides an infrastructure platform in the cloud.
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Best Cloud Management Vendor
Especially since COVID-19’s unwelcome arrival in our lives two years ago, more and more of what SMBs do happens in the cloud, which means more and more of what MSPs do for clients is cloud management. Accordingly, we added a brand-new cloud management category to this year’s awards, and you crowned Microsoft, Nerdio, and JumpCloud the first-ever winners.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Silver
Nerdio is an Azure deployment, pricing, packaging, management, and optimization solution for MSPs and enterprise IT professionals.
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Gold
JumpCloud empowers MSPs to protect clients’ identities and corporate data with a comprehensive suite of solutions. Key features include unified directory services, MDM, SSO, MFA, conditional access, and cross-platform device management. With industry-leading support, JumpCloud ensures secure, efficient, and compliant IT management for diverse client needs.
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Best Managed Hosting/Cloud Infrastructure Provider
This makes three years running that the same three cloud leaders won the same medals here in the same order.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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SilverWith data center locations in the U.S., Europe, Brazil, Singapore, and Japan, Amazon Web Services LLC (AWS) provides an infrastructure platform in the cloud.
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Bronze
Google Inc. is a provider of search, mobile, geo, social, and office productivity technology and solutions.
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Best Private Cloud Computing Vendor
There’s been no touching Microsoft in this category since 2018, and given the 45% of this year’s vote the company won, its streak appears safe for some time. Whether first-time private cloud medalist Lenovo, which tied with last year’s bronze honoree HPE, sticks around among the winners is a bigger question mark.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Silver
Dell Technologies is the leader in digital transformation that drives business success. Includes brands such as Dell, Dell EMC, VMware, RSA, Virtustream, Pivotal, SecureWorks, etc.
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Bronze
Technology innovation that fosters business transformation.
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Bronze
Lenovo is a computing manufacturer of business and consumer PCs, servers, workstations, and mobile devices.
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Virtualization Awards
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Best Desktop Virtualization Vendor
Microsoft edged out VMware in the desktop virtualization polling by just 1% in 2022, versus 10% a year earlier.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Silver
VMware provides cloud and virtualization software and services, delivering solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. The company's approach accelerates the transition to cloud computing while preserving existing investments and improving security and control.
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Bronze
Citrix Systems Inc. provides cloud, collaboration, networking, and virtualization technologies.
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Best Storage Virtualization Vendor
Microsoft’s reign among readers in storage virtualization proved to be short-lived. After one year as gold medalist in 2021, it has returned to the silver medal status it enjoyed for many years prior.-
Gold
VMware provides cloud and virtualization software and services, delivering solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. The company's approach accelerates the transition to cloud computing while preserving existing investments and improving security and control.
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Silver
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Bronze
Dell Technologies is the leader in digital transformation that drives business success. Includes brands such as Dell, Dell EMC, VMware, RSA, Virtustream, Pivotal, SecureWorks, etc.
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Best Server Virtualization Vendor
VMware, which won gold for server virtualization by a comfortable margin in 2021, faced much tighter competition from Microsoft this time.-
Gold
VMware provides cloud and virtualization software and services, delivering solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. The company's approach accelerates the transition to cloud computing while preserving existing investments and improving security and control.
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Silver
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Bronze
Citrix Systems Inc. provides cloud, collaboration, networking, and virtualization technologies.
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Mobility Awards
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Best Tablet Vendor
Readers chose the same three companies (Apple, Samsung, and Google) in the same order (first, second, and third, respectively) so many times in the voting for Best Smartphone that we eliminated the category this year to make room for more contested markets. The same fate may await the Best Tablet award, as 2015 was the last time the results came out differently.-
Gold
Apple Inc. is a computer and mobile device maker that also offers OSX, iLife, iWork, and other professional software.
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Silver
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Bronze
Samsung business division offers virtualization, printing, displays, notebook and tablet PCs, and digital signage.
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Best Mobile Device Management Vendor
Microsoft remains your runaway favorite for mobile device management. VMware and Cisco Meraki are back in the silver and bronze spots for the third consecutive year, but in reverse order this time.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Silver
VMware provides cloud and virtualization software and services, delivering solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. The company's approach accelerates the transition to cloud computing while preserving existing investments and improving security and control.
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Bronze
Cisco Meraki is involved in enterprise networking, such as cloud controlled WiFi, routing, and security.
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Security Awards
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Best Managed Security Service Provider
Gold medalist Huntress won roughly as many votes as silver winners Arctic Wolf and ConnectWise combined. We suspect that Arctic Wolf is at least partly consoled by the fact that this is the big-time managed security vendor’s first Readers’ Choice Award ever.-
Gold
Huntress Labs is a leading provider of advanced threat detection and actionable cybersecurity intelligence for Managed Service Providers (MSPs), small-to-medium sized businesses (SMBs), and enterprises.
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Silver
Arctic Wolf solutions is a managed security services provider including Arctic Wolf® managed detection and response (MDR), managed risk, managed cloud monitoring, and managed security awarenes.
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Silver
ConnectWise empowers the most successful technology service providers in The IT Nation by preparing them not only for today but for the future. We connect them to a powerful suite of software solutions, an extensive platform of integrations, and the largest global community of IT professionals. Our tools and services allow partners to automate repetitive tasks, standardize service delivery, and manage information to help their businesses grow.
Experience the IT Nation Community
- IT Nation: www.theITNation.com
Contact ConnectWise
- Find ConnectWise online
Stay In Touch
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Bronze
N-able empowers managed services providers (MSPs) to help small and medium enterprises navigate the digital evolution. With our growing portfolio of security, automation, and backup and recovery solutions—and extensive, partnered support—we help MSPs deliver exceptional value and achieve success at scale.
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Best EDR/XDR Vendor
One of the shockers in last year’s Readers’ Choice voting was the absence of EDR heavyweight SentinelOne from the winners in what was then a brand-new category. This year, SentinelOne tied for silver with Microsoft and finished closely behind MSP favorite Huntress.-
Gold
Huntress Labs is a leading provider of advanced threat detection and actionable cybersecurity intelligence for Managed Service Providers (MSPs), small-to-medium sized businesses (SMBs), and enterprises.
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Silver
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Silver
SentinelOne delivers autonomous security for the endpoint, data center and cloud environments to help organizations secure their assets with speed and simplicity. SentinelOne unifies prevention, detection, response, remediation and forensics in a single platform powered by artificial intelligence.
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Bronze
Bitdefender delivers security technology in more than 100 countries through a cutting-edge network of value-added alliances, distributors, and reseller partners. Since 2001, Bitdefender has consistently produced market-leading technologies for businesses and consumers and is one of the top security providers in virtualization and cloud technologies. Bitdefender has matched its award-winning technologies with sales alliances and partnerships and has strengthened its global market position through strategic alliances with some of the world’s leading virtualization and cloud technology providers.
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Best Password Management/IAM Vendor
The results here are a little deceptive. Last year’s gold medalist was LogMeIn. Since then, the company has rebranded as GoTo and spun off its LastPass password management unit as a stand-alone company. So it turns out LastPass is your first choice in this category for the second time in a row, just as Kaseya’s Passly solution remains your runner-up. 1Password, which narrowly missed medaling last year, pulled into the top three this time.-
Gold
LastPass is a freemium password manager that stores encrypted passwords online.
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SilverKaseya’s IT Complete platform is the world’s first and only purpose-built platform designed to directly address the challenges of do-it-all, multi—function, IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at itcomplete.com
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Bronze
1Password is a password manager developed by AgileBits Inc. It provides a place for users to store various passwords, software licenses, and other sensitive information in a virtual vault that is locked with a PBKDF2-guarded master password.
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Best Security Awareness Training Vendor
KnowBe4, which grabbed the gold in this still-young category last year, won again this year, and by a wider margin. OpenText’s Webroot training solution repeated in the silver spot, with Proofpoint earning the bronze.-
Gold
KnowBe4 is an integrated security awareness training and simulated phishing platform.
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Silver
Webroot, an OpenText company, harnesses the cloud and artificial intelligence to provide comprehensive cyber resilience solutions for businesses, individuals, and managed service providers.
Cyber resilience means being able to stay up and running, no matter what the internet throws at you or your clients. But as cybercriminals focus on stealing data and causing disruption, small and medium-sized businesses—who often have weaker defenses and not enough resources to resolve cyber issues—have become prime targets. With advanced threats like ransomware, polymorphic malware, and malicious scripts, traditional blocking solutions are no longer enough.
That’s why Webroot provides next-generation, cloud-based endpoint protection, network protection, and security awareness training solutions purpose built to help managed service providers strengthen their clients’ resilience against cyberattacks.
For more information, visit webroot.com/MSPPartners.
To learn more about Webroot’s layered cybersecurity solutions or the Webroot Partner Edge Program,
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Bronze
Proofpoint is a leading next-generation cybersecurity company that protects the way people work today. Proofpoint provides comprehensive cloud-based cyber security solutions that protect organizations from advanced threats and attacks that target email, mobile apps, and social media.
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Best Endpoint Security Vendor
The voting for endpoint security was extremely tight last year, and even tighter in 2022. In the end, though, the results came out precisely the same, right down to the tie for bronze between Bitdefender and Microsoft.-
Gold
Sophos delivers superior cybersecurity outcomes by providing cybersecurity as a service to protect companies of all sizes from the most advanced cyberthreats. Their cybersecurity products and services include managed detection and response (MDR), firewall, email, endpoint (XDR), and cloud native security protection. Sophos products and services defend against ransomware, phishing, malware, and more. Get a personal walk-through of the Sophos MSP platform and program today »
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Silver
Webroot, an OpenText company, harnesses the cloud and artificial intelligence to provide comprehensive cyber resilience solutions for businesses, individuals, and managed service providers.
Cyber resilience means being able to stay up and running, no matter what the internet throws at you or your clients. But as cybercriminals focus on stealing data and causing disruption, small and medium-sized businesses—who often have weaker defenses and not enough resources to resolve cyber issues—have become prime targets. With advanced threats like ransomware, polymorphic malware, and malicious scripts, traditional blocking solutions are no longer enough.
That’s why Webroot provides next-generation, cloud-based endpoint protection, network protection, and security awareness training solutions purpose built to help managed service providers strengthen their clients’ resilience against cyberattacks.
For more information, visit webroot.com/MSPPartners.
To learn more about Webroot’s layered cybersecurity solutions or the Webroot Partner Edge Program,
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Bronze
Bitdefender delivers security technology in more than 100 countries through a cutting-edge network of value-added alliances, distributors, and reseller partners. Since 2001, Bitdefender has consistently produced market-leading technologies for businesses and consumers and is one of the top security providers in virtualization and cloud technologies. Bitdefender has matched its award-winning technologies with sales alliances and partnerships and has strengthened its global market position through strategic alliances with some of the world’s leading virtualization and cloud technology providers.
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Bronze
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Best Network Security Vendor
Fortinet is our gold medalist in network security as it last was in 2020, and WatchGuard is back among the winners here for the first time since 2018. SonicWall, meanwhile, narrowly failed to win a medal for the first time since 2014.-
Gold
Fortinet Inc. provides network security appliances and unified threat management (UTM) solutions.
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Silver
Cisco Meraki is involved in enterprise networking, such as cloud controlled WiFi, routing, and security.
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Gold
WatchGuard® Technologies is a global leader in network security and intelligence, advanced endpoint protection, multifactor authentication (MFA), and secure Wi- Fi.
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Best Email Security Vendor
Barracuda had won gold in this category five straight years as of 2021, and Proofpoint’s silver last year was its first top-three finish since 2019. Yet this time, it’s Proofpoint in first place, and by a somewhat surprising margin.-
Gold
Proofpoint is a leading next-generation cybersecurity company that protects the way people work today. Proofpoint provides comprehensive cloud-based cyber security solutions that protect organizations from advanced threats and attacks that target email, mobile apps, and social media.
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Silver
Barracuda Networks Inc. is a provider of security and storage solutions. Products span three markets: content security; networking and application delivery; and data storage, protection, and disaster recovery.
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Bronze
Founded in 2000, Mailprotector® is a SaaS-based B2B email security platform delivered exclusively through the channel. Mailprotector offers complete email security, including encrypted email and file transfer, anti-spam, anti-phishing, email continuity, email archiving and business-class hosted email. Their products employ patented, HIPAA-compliant and 100% platform-agnostic technology supported by a beloved US-based Partner Success team.
With their signature “Partner Centered Thinking” philosophy, Mailprotector has greatly simplified the management of email security for MSPs. Email encryption, filtering, archiving, hosting, continuity, and compliance are all managed from a single, MSP-branded console. The products are fundamentally designed to keep end-users safe without sacrificing ease of use. In fact, MSPs often comment that Mailprotector provides the most hassle-free experience in their entire stack.
Mailprotector is the creator of the patented and award-winning email encryption tool, Bracket®, as well as Radar™, a popular free tool for generating a comprehensive email security report.
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Storage Awards
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Best Backup and Disaster Recovery Vendor
Look familiar? That’s because Datto has won gold in this category every year since 2017. Acronis and Veeam are no strangers to the medal stand either.-
Gold
Datto, a Kaseya company, is the leading provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs), offering Unified Continuity, Networking, and Business Management solutions. A global company with headquarters in Norwalk, Connecticut, Datto continues to win awards for product excellence, technical support, and outstanding workplace. Learn more at www.datto.com
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Silver
Veeam offers solutions for virtual infrastructure management and data protection.
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Bronze
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Acronis solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. Acronis offers the most comprehensive security solution on the market for MSPs with its unique ability to meet the needs of diverse and distributed IT environments.
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Best Cloud Backup and Disaster Recovery Vendor
If these results ring a bell, it’s because they’re identical to your choices two years ago. Kaseya’s Datto unit (and yes, that still sounds weird) has garnered yet another gold medal for cloud backup.-
Gold
Datto, a Kaseya company, is the leading provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs), offering Unified Continuity, Networking, and Business Management solutions. A global company with headquarters in Norwalk, Connecticut, Datto continues to win awards for product excellence, technical support, and outstanding workplace. Learn more at www.datto.com
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Silver
Veeam offers solutions for virtual infrastructure management and data protection.
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BronzeAcronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Acronis solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. Acronis offers the most comprehensive security solution on the market for MSPs with its unique ability to meet the needs of diverse and distributed IT environments.
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Best Storage Hardware
Datto is back in the top spot for storage after winning bronze medals the last two years running. Synology’s bronze win this time around is its first medal since 2018.-
Gold
Datto, a Kaseya company, is the leading provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs), offering Unified Continuity, Networking, and Business Management solutions. A global company with headquarters in Norwalk, Connecticut, Datto continues to win awards for product excellence, technical support, and outstanding workplace. Learn more at www.datto.com
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Silver
Dell Technologies is the leader in digital transformation that drives business success. Includes brands such as Dell, Dell EMC, VMware, RSA, Virtustream, Pivotal, SecureWorks, etc.
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Bronze
Synology Inc. provides NAS servers for the home and SMB. The company specializes in both hardware and software for network attached storage devices.
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Best File Share and Sync Vendor
Microsoft swept gold for cloud computing awards, so is it any surprise its cloud-based OneDrive product is your pick for file sync and share too? Datto, which has won every bronze in this category since 2017 except last year, is back in that familiar spot once more.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Silver
Dropbox is a cloud storage and file sharing provider.
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Bronze
Datto, a Kaseya company, is the leading provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs), offering Unified Continuity, Networking, and Business Management solutions. A global company with headquarters in Norwalk, Connecticut, Datto continues to win awards for product excellence, technical support, and outstanding workplace. Learn more at www.datto.com
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Distributor Awards
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Best Hardware/Software Catalog
This is one of three categories where TD SYNNEX won the gold medal, and one of eight medals you awarded them overall.-
Gold
TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.
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Silver
Ingram Micro Inc. is a distributor with a comprehensive IT products and services portfolio, offering partners such benefits as marketing, technical, and financial support.
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Bronze
D&H Distributing Co. Inc. is a technology distributor of IT and electronics offering end-to-end solutions for today's reseller and retailer and the clients they serve across the SMB and consumer markets.
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Best RMA Offerings
Big year for Ingram Micro in our distributor voting. It won four golds and three silvers this time, versus two of each last year.-
Gold
Ingram Micro Inc. is a distributor with a comprehensive IT products and services portfolio, offering partners such benefits as marketing, technical, and financial support.
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Silver
TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.
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Bronze
D&H Distributing Co. Inc. is a technology distributor of IT and electronics offering end-to-end solutions for today's reseller and retailer and the clients they serve across the SMB and consumer markets.
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Best Financing Options
Big year for Ingram Micro in our distributor voting. It won four golds and three silvers this time, versus two of each last year.-
Gold
Ingram Micro Inc. is a distributor with a comprehensive IT products and services portfolio, offering partners such benefits as marketing, technical, and financial support.
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Silver
TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.
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Bronze
D&H Distributing Co. Inc. is a technology distributor of IT and electronics offering end-to-end solutions for today's reseller and retailer and the clients they serve across the SMB and consumer markets.
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Bronze
Pax8 is a cloud commerce marketplace focused on the delivery of cloud-based solutions to a global network of channel partners and their customers.
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Best Training Programs
Big year for Ingram Micro in our distributor voting. It won four golds and three silvers this time, versus two of each last year.-
Gold
Ingram Micro Inc. is a distributor with a comprehensive IT products and services portfolio, offering partners such benefits as marketing, technical, and financial support.
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Silver
Pax8 is a cloud commerce marketplace focused on the delivery of cloud-based solutions to a global network of channel partners and their customers.
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Bronze
TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.
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Best Sales Support
Big year for Ingram Micro in our distributor voting. It won four golds and three silvers this time, versus two of each last year.-
Gold
Ingram Micro Inc. is a distributor with a comprehensive IT products and services portfolio, offering partners such benefits as marketing, technical, and financial support.
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Silver
TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.
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Bronze
Pax8 is a cloud commerce marketplace focused on the delivery of cloud-based solutions to a global network of channel partners and their customers.
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Best Cloud/MSP Service Offerings
The only change in the results here is that last year’s bronze medalist, SYNNEX, is now TD SYNNEX. Pax8 and Ingram Micro remain your top two picks.-
Gold
Pax8 is a cloud commerce marketplace focused on the delivery of cloud-based solutions to a global network of channel partners and their customers.
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Silver
Ingram Micro Inc. is a distributor with a comprehensive IT products and services portfolio, offering partners such benefits as marketing, technical, and financial support.
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Bronze
TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.
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Best Internet of Things Offerings
This is one of three categories where TD SYNNEX won the gold medal, and one of eight medals you awarded them overall.-
Gold
TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.
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Silver
Ingram Micro Inc. is a distributor with a comprehensive IT products and services portfolio, offering partners such benefits as marketing, technical, and financial support.
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Bronze
As a leader in global IT distribution, Arrow’s enterprise computing solutions business helps vendors and IT providers thrive.
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Bronze
Pax8 is a cloud commerce marketplace focused on the delivery of cloud-based solutions to a global network of channel partners and their customers.
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Best Value-Added/Specialized Distributor
Combine the votes that Tech Data won in 2021 for its Tech Data Cloud unit and that SYNNEX won for Stellr, its cloud and mobile program, and you get this year’s gold medal for TD SYNNEX. Ingram Micro Cloud, which tied for silver last year, owns that spot all to itself this time.-
Gold
TD SYNNEX (created through the merger of Tech Data and SYNNEX) is an IT distributor and solutions aggregator for the IT ecosystem.
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Silver
Ingram Micro Inc. is a distributor with a comprehensive IT products and services portfolio, offering partners such benefits as marketing, technical, and financial support.
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Bronze
Pax8 is a cloud commerce marketplace focused on the delivery of cloud-based solutions to a global network of channel partners and their customers.
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Hardware Awards
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Best Server Hardware
Wondering when Dell Technologies last didn’t win gold for best server hardware? How about 2012. HPE and Lenovo have been finishing second and third, respectively, for multiple years in a row too, but the gap between the two companies this time around was razor thin.-
Gold
Dell Technologies is the leader in digital transformation that drives business success. Includes brands such as Dell, Dell EMC, VMware, RSA, Virtustream, Pivotal, SecureWorks, etc.
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Silver
Technology innovation that fosters business transformation.
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Bronze
Lenovo is a computing manufacturer of business and consumer PCs, servers, workstations, and mobile devices.
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Best Desktop Hardware
Kudos to ASUS, which has vaulted its way into the top ranks not just for desktop hardware but in our laptop/2-in-1 category too.-
Gold
Dell Technologies is the leader in digital transformation that drives business success. Includes brands such as Dell, Dell EMC, VMware, RSA, Virtustream, Pivotal, SecureWorks, etc.
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Silver
Lenovo is a computing manufacturer of business and consumer PCs, servers, workstations, and mobile devices.
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Bronze
ASUS designs and manufactures products to meet the needs of today’s digital home and office, with a broad portfolio that includes motherboards, graphics cards, optical drives, displays, projectors, desktop and all-in-one PCs, notebooks, netbooks, servers, multimedia devices, tablets, and more.
 
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Bronze
HP helps SMB solution providers thrive in a competitive market by providing relevant and impactful compensation programs, demand-generation initiatives, and sales enablement resources. When added to the broadest IT portfolio in the industry, it's the most compelling growth opportunity for the partner community.
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Best Laptop/2-in-1 Configure
Congratulations are due for Microsoft, which has made the laptop/2-in-1 medal stand for the first time since 2018 after multiple close calls in the past. ASUS is back among the winners here for the first time in a long time too.-
Gold
Lenovo is a computing manufacturer of business and consumer PCs, servers, workstations, and mobile devices.
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Silver
Dell Technologies is the leader in digital transformation that drives business success. Includes brands such as Dell, Dell EMC, VMware, RSA, Virtustream, Pivotal, SecureWorks, etc.
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Bronze
ASUS designs and manufactures products to meet the needs of today’s digital home and office, with a broad portfolio that includes motherboards, graphics cards, optical drives, displays, projectors, desktop and all-in-one PCs, notebooks, netbooks, servers, multimedia devices, tablets, and more.
 
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Bronze
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Best Converged/Hyperconverged Infrastructure Solution
We were surprised to see Microsoft, which had never medaled in this category previously, take home the gold last year. It did it again this year, and by a slightly wider margin. Amazon Web Services, which tied for silver with HPE in 2021, edged ahead this time to claim sole possession of that prize.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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SilverWith data center locations in the U.S., Europe, Brazil, Singapore, and Japan, Amazon Web Services LLC (AWS) provides an infrastructure platform in the cloud.
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Gold
Technology innovation that fosters business transformation.
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Best Monitor
The best news in the monitor polling this year was for Samsung, which after tying for silver last year took that medal outright this time and came within a hair’s breadth of preventing Dell from claiming its third straight gold.-
Gold
Dell Technologies is the leader in digital transformation that drives business success. Includes brands such as Dell, Dell EMC, VMware, RSA, Virtustream, Pivotal, SecureWorks, etc.
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Silver
Samsung business division offers virtualization, printing, displays, notebook and tablet PCs, and digital signage.
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Bronze
ViewSonic is a global manufacturer of computing, consumer electronics, and communications solutions.
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Best UPS and Power Conditioning Vendor
You folks just can’t make up your mind. Not about the top vendor in this category, which has been Schneider Electric’s APC unit pretty much forever, but about second and third place. Every year, it seems, CyberPower and Eaton swap places from the prior one, and they did it yet again in 2022.-
Gold
APC by Schneider Electric is a manufacturer of uninterruptible power supplies, electronics peripherals, and data center products.
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Silver
CyberPower Systems is the No. 2 UPS and surge product manufacturer by both units sold and dollar share in the retail channel. CyberPower offers a complete line of emergency battery backup systems for computer systems, electronics, and telecommunication equipment.
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Bronze
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society.
Interested in learning more about the benefits of partnering with Eaton? Read here.
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PC Component Awards
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Best Chip Manufacturer
Though its Ryzen and EPYC chips have plenty of fans, AMD still placed a distant second to Intel this year in the chip maker stakes. Samsung, on the other hand, fought its way into a tie with NVIDIA, last year’s bronze medalist, for third place.-
Gold
Intel Corp. is the world's largest semiconductor chip maker, developing advanced integrated digital technology.
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Silver
Advanced Micro Devices Inc. (AMD) is a semiconductor designer and manufacturer. Its processor and graphics technology power a wide range of computing devices.
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Bronze
NVIDIA is a maker of GPUs for use in super, mobile, and cloud computing as well as gaming.
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Bronze
Samsung business division offers virtualization, printing, displays, notebook and tablet PCs, and digital signage.
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Best Motherboard
ASUS, which has only failed to place first for motherboards once, has added yet another gold medal to its impressive collection, and by a slightly higher margin than last year.-
Gold
ASUS designs and manufactures products to meet the needs of today’s digital home and office, with a broad portfolio that includes motherboards, graphics cards, optical drives, displays, projectors, desktop and all-in-one PCs, notebooks, netbooks, servers, multimedia devices, tablets, and more.
 
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Silver
Intel Corp. is the world's largest semiconductor chip maker, developing advanced integrated digital technology.
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Bronze
Gigabyte is a manufacturer of motherboards, graphics cards, PC components, PC peripherals, laptops, slate devices, desktop PCs, network communications, servers, and mobile phones.
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Best Hard Disk Drive
We’ve got to hand it to you, channel pros. The consistency of your top picks in HDDs is impressive. For the 10th straight year, you’ve chosen Western Digital (plus its HGST line), Seagate, and Toshiba, in that order.-
Gold
Western Digital is a provider of external storage and connected home solutions.
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Silver
Seagate is a provider of hard disk drives and storage solutions.
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Bronze
A diversified manufacturer of advanced electronic and electrical products spanning information and communications equipment and systems, Internet-based solutions and services, electronic components, power systems, and industrial and social infrastructure.
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Best Solid-State Drive
The surprise here isn’t in the top spot, which Samsung won handily for a second straight year, but in the balloting for second and third place, where Crucial and Kingston swooped in to knock Intel and SanDisk off the medal stand entirely.-
Gold
Samsung business division offers virtualization, printing, displays, notebook and tablet PCs, and digital signage.
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Silver
Crucial.com is an online retailer specializing in computer memory (RAM) and solid-state drives (SSDs), and is operated by a subsidiary of Micron Technology Inc.
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Bronze
Kingston Technology Corp. offers a wide range of memory products and services designed for increased productivity and overall system performance. Through its ownership of Kingston Technology Company Inc. and Kingston Digital Inc., Kingston Technology Corp. is a leading manufacturer of memory modules and digital media products.
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Additional Awards
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Best Unified Communications/VoIP Vendor
What’s going on, channel pros? Up until this year, you had never given top honors in this category to anyone but Cisco. Now it’s not even among your top four. Microsoft, on the other hand, has reason to celebrate, as this is its first gold in UC/VoIP ever, albeit by a narrow margin in a very close vote.-
Gold
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Silver
RingCentral delivers cloud business communications solutions.
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Bronze
Avaya Inc. is a global provider of business communications and collaboration systems and services, including unified communications, real-time video collaboration, contact center, networking, and related services.
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Gold
Intermedia offers cloud IT services and hosted business applications for small and midsize businesses. Services include hosted email, voice services, file sync and collaboration, SSO, and identity management
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Best Networking Vendor
Our readers really have the medal factory working overtime on this one. They picked two companies as their networking favorites and four, more or less, as their second favorites. We say “more or less” because we listed HPE and its Aruba business as one entry on the ballot and did the same for Cisco and Meraki.-
Gold
Netgear Inc. is a manufacturer of networking, storage, and security products for businesses and consumers.
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Gold
Ubiquiti Networks is an American technology company that manufactures wireless data communication products for enterprise and wireless broadband providers with a primary focus on under-served and emerging markets.
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Silver
Cisco Systems Inc. is a provider of IP-based networking and other products related to the communications and IT industry.
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Silver
Technology innovation that fosters business transformation.
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Bronze
Datto, a Kaseya company, is the leading provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs), offering Unified Continuity, Networking, and Business Management solutions. A global company with headquarters in Norwalk, Connecticut, Datto continues to win awards for product excellence, technical support, and outstanding workplace. Learn more at www.datto.com
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Best Vendor Partner Program
After three consecutive years of second-place finishes behind Microsoft, Dell Technologies once more has our readers’ favorite partner program. And we know what you’re wondering, Datto fans: Will the partner program you gave the bronze medal to for the second time in as many years still be medal-worthy now that it’s part of Kaseya? Only time will tell.-
Gold
Dell Technologies is the leader in digital transformation that drives business success. Includes brands such as Dell, Dell EMC, VMware, RSA, Virtustream, Pivotal, SecureWorks, etc.
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Silver
Microsoft Corp. is a provider of software, services, and solutions that enable SMBs to grow by leveraging powerful, affordable technologies such as cloud computing.
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Bronze
Datto, a Kaseya company, is the leading provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs), offering Unified Continuity, Networking, and Business Management solutions. A global company with headquarters in Norwalk, Connecticut, Datto continues to win awards for product excellence, technical support, and outstanding workplace. Learn more at www.datto.com
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Best IT Community
2020 was the first time The ASCII Group won gold in this category. Two years later, it’s repeated the feat. As for the International Association of Microsoft Channel Partners, this is its first prize in our IT community voting ever.-
Gold
The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The Group has members located throughout the U.S. and Canada, and membership encompasses everyone from credentialed MSPs serving the SMB community to multi-location solution providers with a national and international reach. Founded in 1984, ASCII provides services to members including leveraged purchasing programs, education and training, marketing assistance, extensive peer interaction and more. ASCII works with a vibrant ecosystem of leading and major technology vendors that complement the ASCII community and support the mission of helping MSPs to grow their businesses. For more information, please visit www.ascii.com. 
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Silver
About CompTIA
CompTIA is a leading voice and advocate for the $5 trillion global information technology ecosystem; and the estimated 75 million industry and tech professionals who design, implement, manage, and safeguard the technology that powers the world’s economy. Through collaboration, education, certifications, advocacy and market research, CompTIA advances the industries and careers that rely on tech. We are the connected global community of informed advocates, championing modern technology (and the people who advance it) one day, one deployment, one discovery at a time.In an era when every individual is tech engaged and every organization is tech enabled, CompTIA is the leading destination for both. As an association dedicated to innovation, CompTIA unifies learning and opportunity in a welcoming, forward-thinking place. We are the connected global community of informed advocates, championing modern technology (and the people who advance it) one day, one deployment, one discovery at a time. CompTIA is tech forward. Visit connect.CompTIA.org.
Become a CompTIA Member
ChannelPro subscribers can access discounts on membership fees thanks to our partnership with CompTIA. Sign-up here and use promo code SPV580883.
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Bronze
IAMCP is a professional association of Microsoft partners dedicated to helping companies and individuals in the "Microsoft ecosystem” broaden their base of business opportunities through partnering with other IAMCP members – both within their own communities and around the world.
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Best Sales/Marketing/Marketing Automation Vendor
Not much movement in this category this year, except that Zomentum, which tied for bronze status last year, won that medal outright this time.-
Gold
Salesforce.com provides social and mobile cloud technologies, including its flagship sales and CRM applications.
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Silver
HubSpot is an American developer and marketer of software products for inbound marketing, sales, and customer service.
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Bronze
Zomentum is a sales acceleration platform built exclusively for IT partners that combines pipeline management, proposal and quote builder, sales automation, and reporting and analytics to enable frictionless MSP selling.
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2022 Readers’ Choice Awards
How the Voting Worked
Winners of the ChannelPro Readers’ Choice Awards were selected by readers of our magazine and visitors to our website. A total of 539 votes were collected between March 18 and May 20. Readers were free to cast votes in as many or as few of the 49 categories as they wished. In each category, they could either select a name from a list we provided or write in a name of their own. Voters were permitted to submit multiple ballots, though few did.