Topic: VoIP/Unified Communications - Page 9

CLASSOUND is the first cloud-based VoIP solution to deliver HD quality globally, unifying internal and external communications.

As part of an occasional series about how channel pros are coping with the Coronavirus outbreak, this Staten Island, N.Y.-based MSP talks about helping customers work from home.

This sponsored partner profile explains how a Texas-based MSP has increased revenue and gained new customers with GreenLink’s partner program and easy-to-use VoIP offering.

The deal with Sverica Capital Management positions the UCaaS vendor, which sells exclusively through MSPs, to expand its partner base more rapidly, according to CEO Zane Conkle (pictured), who will continue to lead the firm.

A string of updates introduced by the unified communications vendor in recent days lets users store and access more detailed information, and provides greater flexibility in how technicians access that information.

Both enhancements, which are part of the 2.0 release of BVoIP’s Barricade offering, arrive weeks after the addition of new mobile app and emergency message features to the unified communications vendor’s core PBX and integration platforms.

Wrapping up its highest attendance year ever, ChannelPro hosted MSPs, IT consultants, VARs, and integrators for a full day of business building and networking.

Code-named “Flash,” version 2.0 of 1Stream includes new Windows and Mac clients that condense formerly multi-step processes and a feature that automatically pops multiple windows connected to multiple external applications when users answer a call.

Announced alongside a new desktop application with significantly enhanced functionality, the company’s “business messaging” technology is designed to serve as an alternative to Slack and Microsoft Teams for organizations with less than 250 users.

The cloud-based offerings feature private label and co-branded reseller models that according to Intermedia enable channel pros to collect at least five times more revenue than they can through traditional commission-based agent schemes.