Topic: VoIP/Unified Communications - Page 8

The interactive call quality analytics are designed to help MSPs proactively monitor and manage voice customers with greater ease and efficiency, says Zane Conkle (pictured).

The two-day educational and networking event touched on hot topics like the Internet of Things and and included business continuity lessons learned from Hurricane Harvey.

The new TPx Complete package combines unified communications with managed IT and security offerings in a one-stop-shopping package offering 100 percent guaranteed performance and discounts of up to 40% off the cost of individual products.

The two-day educational and networking event touched on hot topics like the Internet of Things and and included business continuity lessons learned from Hurricane Harvey.

Continuing its 2018 tour, ASCII Group hosted IT solution providers and vendors for two days of networking, education, and training in Fort Lauderdale.

Called the Integrated Voice Intelligence Engine, or Ivie, the new offering automatically sends alerts and initiates continuity plans during service outages, and will soon help MSPs identify and diagnose call quality issues as well.

A new agreement enables channel pros to offer the unified communications and managed firewall components of ADTRAN’s ProCloud managed services portfolio through Telarus on an agent commission basis.

Called Unite and targeted at businesses with up to 100 users, the system includes tightly integrated voice, cloud PBX, collaboration, file storage, and backup features, as well as all-new mobile and desktop apps and an enhanced web portal.

Speakers at the latest edition of the popular conference series discussed new market opportunities, as well as proven strategies for capitalizing on them profitably.

The deal makes Ingram Micro the first distributor authorized to sell Cisco’s integrated telephony, messaging, and conferencing solution through a cloud solution storefront.