Topic: VoIP/Unified Communications - Page 7

Code-named “Flash,” version 2.0 of 1Stream includes new Windows and Mac clients that condense formerly multi-step processes and a feature that automatically pops multiple windows connected to multiple external applications when users answer a call.

Announced alongside a new desktop application with significantly enhanced functionality, the company’s “business messaging” technology is designed to serve as an alternative to Slack and Microsoft Teams for organizations with less than 250 users.

The cloud-based offerings feature private label and co-branded reseller models that according to Intermedia enable channel pros to collect at least five times more revenue than they can through traditional commission-based agent schemes.

IT business owners gathered in Michigan to swap war stories and gain business-building strategies.

Located in Vancouver and Toronto, the new facilities allow partners to serve Canadian customers in industries legally required to keep data inside the country while enabling all Canadian end users to enjoy better quality of service.

The third of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.

The new SDX 8110 family, which offers the increased Power over Ethernet budget such use cases require, arrives days after the introduction of ADTRAN’s Intellifi mesh Wi-Fi solution for homes and small businesses.

By bringing together UCaaS and CCaaS, Intermedia aims to offer businesses a more reliable, comprehensive customer engagement solution while giving channel pros a new revenue opportunity to pursue.

The new addition to the vendor’s Unite UCaaS platform, which is provided at no extra cost, aims to deliver enhanced security and minimize annoying interruptions by automatically identifying potentially fraudulent calls.

The new model lets partners leverage the equity of the Intermedia name without sacrificing control of their customer relationships.