Topic: VoIP/Unified Communications - Page 6
BVoIP Adds Easier Setup and Stronger Default Protection Settings to VoIP Security System
Both enhancements, which are part of the 2.0 release of BVoIP’s Barricade offering, arrive weeks after the addition of new mobile app and emergency message features to the unified communications vendor’s core PBX and integration platforms.
ChannelPro SMB Forum Takes Final Curtain for 2019 in New York Metro
Wrapping up its highest attendance year ever, ChannelPro hosted MSPs, IT consultants, VARs, and integrators for a full day of business building and networking.
BVoIP Adds Workflow-Shortening Features to 1Stream Integration Platform
Code-named “Flash,” version 2.0 of 1Stream includes new Windows and Mac clients that condense formerly multi-step processes and a feature that automatically pops multiple windows connected to multiple external applications when users answer a call.
Cytracom Adds Text-Based Messaging and Collaboration to Unified Communications Solution
Announced alongside a new desktop application with significantly enhanced functionality, the company’s “business messaging” technology is designed to serve as an alternative to Slack and Microsoft Teams for organizations with less than 250 users.
Intermedia Ships Contact Center-as-a-Service Suite
The cloud-based offerings feature private label and co-branded reseller models that according to Intermedia enable channel pros to collect at least five times more revenue than they can through traditional commission-based agent schemes.
A Weekend of Learning and Fun at 2019 TechCon Unplugged
IT business owners gathered in Michigan to swap war stories and gain business-building strategies.
Bvoip Opens First Data Centers in Canada
Located in Vancouver and Toronto, the new facilities allow partners to serve Canadian customers in industries legally required to keep data inside the country while enabling all Canadian end users to enjoy better quality of service.
ChannelPro SMB Forum Found Its Way to San Jose
The third of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.
ADTRAN Unveils Network Switch Line for VoIP, Wireless, and Video Surveillance
The new SDX 8110 family, which offers the increased Power over Ethernet budget such use cases require, arrives days after the introduction of ADTRAN’s Intellifi mesh Wi-Fi solution for homes and small businesses.
Intermedia Acquires Cloud Contact Center Provider Telax
By bringing together UCaaS and CCaaS, Intermedia aims to offer businesses a more reliable, comprehensive customer engagement solution while giving channel pros a new revenue opportunity to pursue.