Topic: VoIP/Unified Communications - Page 5

The ChannelPro SMB Forum New England gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

On the road again—and loving it—in the Lone Star State, ChannelPro’s Joel Zaidspiner checks in with AnswerConnect, CyberGuard360, and MSP360.

For end-user businesses, the biggest benefit the cloud provides is the ability to continue working and communicating in any situation.

Get ready for a sucker punch of IT news, views, and insights. Joined by guest host Vince Tinnirello, of Anchor Network Solutions, Matt and Rich chew over IT Glue buying TruMethods, Pax8 buying Sea-Level Operations, Sophos entering the XDR market, and Cytracom adding team texting to its UCaaS solution. Then your hosts catch up with Darren Gottesmann of Ingram Micro for a look at the crazy year behind us and the “golden age” we may be entering now.

Results from our latest reader survey suggest that 2020, while hard, could have been far worse, and that 2021, while uncertain, looks way more promising.

Communications systems must have security measures built into their core design—not simply tacked on through updates.

If you’re providing IT technology solutions to organizations, it’s important to adapt for post-COVID-19 challenges and emerging needs.

Some things can only be accomplished by “boots on the ground,” as the saying goes. And if you’re Barbara Paluszkiewicz, CEO of CDN Technologies, host of the KnowTechTalk podcast, and guest host of this week’s episode, those boots will probably have very pointy heels.

While unified communications and VoIP are related, channel pros should determine which represents the best fit for customer need and revenue opportunity.

The vendor’s new IGNITE! partner program is designed to grab a hunk of the enormous, barely penetrated market for UCaaS services.