Topic: VoIP/Unified Communications - Page 25

Called the Integrated Voice Intelligence Engine, or Ivie, the new offering automatically sends alerts and initiates continuity plans during service outages, and will soon help MSPs identify and diagnose call quality issues as well.

Ericsson is launching the IoT Accelerator Marketplace to help address the need for collaboration within the digital ecosystem community and benefit developers and service providers alike.

For service providers, it is a catalog to find IoT apps from the global ecosystem to offer enterprise customers and provides shorter time to market for new offerings to their enterprise customers.

Collabrance, a U.S. based†Master MSP, announced that IT customers can now take advantage of an expanded IT portfolio featuring advanced digital transformation solutions from MetTel, a leading global communications solutions provider, and partner.

A new agreement enables channel pros to offer the unified communications and managed firewall components of ADTRAN’s ProCloud managed services portfolio through Telarus on an agent commission basis.

Voice4Net’s contact center offerings – combined with CoreDial’s channel strategy – strongly positions the company in the $2.66 Billion North American CCaaS market

Called Unite and targeted at businesses with up to 100 users, the system includes tightly integrated voice, cloud PBX, collaboration, file storage, and backup features, as well as all-new mobile and desktop apps and an enhanced web portal.

TPx, the premier national managed services carrier, is pleased to announce that it has signed†Converged Network Services Group†(CNSG), the premier master distributor for the design and delivery of complete technology solutions, as a national master agent. CNSG had been distributing TPx services through its agreement with DSCI, which TPx acquired in 2016. The new contract gives CNSG and its partners access to TPx’ leading-edge portfolio of unified communications, managed IT, continuity and connectivity solutions nationwide.

Experienced Channel Chief Rounds Out Team Driving Nationwide Distribution Strategy

Jenne, Inc., a leading U.S. based value-added distributor of technology products and solutions focusing on unified communications and collaboration, data networking, video conferencing, physical security, the Internet of Things (IoT) and the cloud, including equipment and software for the Enterprise and SMB markets, has been named as a new distribution partner in the United States by Vingtor-Stentofon by Zenitel Group, the leader in intelligent communication solutions.

TBI, the nation’s largest third-partner technology services distributor, announced that to accompany the organization’s shift to a regional-based channel management model, two industry veterans join its executive team to head up sales initiatives. Keith Connolly has been brought on to lead the east coast channel management team and Stephen Stillson manages central and west coast sales efforts.