Topic: VoIP/Unified Communications - Page 2

MSPs have an opportunity to help their customers meet the expectations of a tech-savvy generation by leveraging AI-powered UCaaS solutions.

Cytracom’s new passwordless experience for users in the ControlOne platform shifts authentication from person-based to identity- and device-based authentication.

Economic headwinds and an increasingly complex marketplace are not deterring channel pros from focusing on strategic business growth.

Joel Zaidspiner checks in with Actifile, CybrHawk, Datagate, and OITVoiP at the last 7 Figure MSP event of the year in Orlando.

Joel Zaidspiner speaks with Bizzity, CyberGuard360, GreenLink Networks, and ASCII Cup winner Solutions Granted at the final ASCII Group event of 2022.

Combine two flavors of ice cream in one cone, and you get a delicious treat. Combine two RMM systems into one and you get…well, that depends, doesn’t it?

You’ve got to pity those poor accountants. Bad enough they’ve got all those tax returns to complete this time of year. Now they’re getting the cold shoulder from channel pros too.

Erick and Rich explore Cytracom’s bold move into secure networking, explain why watching Google for local ransomware stories can help MSPs land new business, and question why anyone would want to take their house plants with them on vacation.

Successful providers of UCC technology actively convey to customers the direct link between communications technology and agility—and choose solutions accordingly.

Channel pros seeking to deal with growing threats to their customers’ VoIP systems should examine providers’ networks, service-level agreements, and incident response plans.