Topic: VoIP/Unified Communications - Page 14

8×8 Quality Management and Speech Analytics Now Spans All Voice Communications Inside and Outside the Contact Center; Enables Sales and Other Teams to Drive Decisions and Coach Employees

Avaya Holdings Corp. (NYSE: AVYA), a global leader in†solutions to enhance and simplify communications and collaboration, announced further integration with Google Cloud Contact Center AI to provide better experiences for customers and a more efficient workforce, taking full advantage of the powerful artificial intelligence capabilities of both companies.

Less than a year after the acquisition of Jive Communications, LogMeIn announces the release of a truly unified collaboration experience under one brand

LogMeIn, Inc.†(NASDAQ:†LOGM) announced a new huddle and conference room solution, GoToRoom. The company is also announcing a new hardware partnership with Polycom, now part of Plantronics. The new room system includes equipment packages to meet the needs of huddle rooms and medium-sized meeting spaces.

Proven video capabilities integrated into 8×8’s cloud communications platform to accelerate company-wide collaboration

Enables developers to embed communications into their enterprise applications within minutes

RingCentral, Inc.†(NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced RingCentral Persist, a new solution that enables enterprise customers to maintain communications services in case of an Internet failure at a customer’s location.

Plantronics (NYSE: PLT), an audio pioneer and unified communications technology leader, announced the appointment of Mr. Charles (Chuck) Boynton as executive vice president and chief financial officer, effective March 8, 2019. Boynton will report to Plantronics chief executive officer Joseph (Joe) Burton and will serve on the company’s senior leadership team.

The new Intermedia Unite Envision is designed to incorporate calling and meeting data into insightful visualizations that enable administrators and partners to continually optimize system performance.

A 28-year industry veteran, Peter Hurley (pictured) will oversee the distributor’s strategic campaign to help traditional packaged hardware and software resellers offer end-to-end digital signage, unified communication, and audio-visual solutions.