Topic: Software - Page 62

Prompt ai and RescueAssist Help Service Desks Eliminate Employee Support Headaches

The new functionality lets technicians track health, performance, and utilization information about switches, printers, routers, and firewalls through the same consolidated control panel they use to support servers and workstations.

New open and scalable platform makes it easy to use AI in a vendor-agnostic way

McChord, who founded the BDR and managed services powerhouse 11 years ago as an undergraduate, will be succeeded by president and COO Tim Weller during the search for a successor. He will retain a seat on Datto’s board.

The new addition to its end-to-end outsourced technology stack for MSPs lets Collabrance and its partners share real-time data automatically, resulting in faster, more effective customer service, according to senior executive Doug Grimm (pictured).

In the first of many integrations with widely used managed services tools coming soon, ID Agent’s dark web scanning service can now automatically create tickets in Autotask whenever it finds compromised user credentials.

Atera, developer of the big data-based IT automation platform that combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and†remote access†into one powerful solution, has announced the addition of Yoav Machlin as the new Vice President of Marketing. In this role, Machlin will be responsible for the company’s go-to-market strategy globally, including brand development, demand generation, and marketing campaigns.

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Company Backs Apple’s Most Advanced Desktop Operating System

Database Performance Analyzer 12.0 introduces new query performance analyzer and table tuning advisor for workload optimization