Topic: Software - Page 32
Zendesk Introduces Zendesk Duet to Unite Sales and Service for More Connected Customer Experiences
Zendesk Duet offers combination of Zendesk Sell and Support for ultimate flexibility and to break down silos across customer-facing teams
Zendesk App Framework for Sell launches with Mailchimp and early access partners
Zendesk Announces New Self-service Experiences With Expanded AI-powered Solutions
Answer Bot expands to new channels for always-on support
The next evolution of Guide Enterprise enables businesses to manage and create better self-service experiences
Salesforce Signs Definitive Agreement to Acquire Tableau
World’s #1 CRM and #1 analytics platform come together to supercharge customers’ digital transformations
Combination to accelerate Salesforce’s opportunity in the $1.8 trillion digital transformation space
Customers will be able to unlock even greater value from their data to drive smarter business decisions and more intelligent customer experiences
Tableau will be positioned to further its mission to help the world see and understand data
Beachhead Integrates SimplySecure for MSPs with Autotask PSA
The new functionality, which is the first of its kind for Beachhead, is designed to boost technician productivity by providing alerts, status information, and billing data from directly inside the Datto product, rather than requiring them to swivel between consoles.
Ingram Micro to Streamline License Ordering and Renewal Process
Forthcoming enhancements due later this year will reduce turnaround times on new license quotes to 30 minutes, provide renewal quotes on every license Ingram tracks, and let users convert online renewal quotes to orders immediately.
Microsoft and Oracle to interconnect Microsoft Azure and Oracle Cloud
Microsoft Corp. and Oracle Corp. announced a cloud interoperability partnership enabling customers to migrate and run mission-critical enterprise workloads across Microsoft Azure and Oracle Cloud. Enterprises can now seamlessly connect Azure services, like Analytics and AI, to Oracle Cloud services, like Autonomous Database. By enabling customers to run one part of a workload within Azure and another part of the same workload within the Oracle Cloud, the partnership delivers a highly optimized, best-of-both-clouds experience.
LogMeIn Unveils Expanded Bold360 AI-Powered Customer Engagement Suite
The new Bold360 family enriches every customer touch point across digital and physical properties, from first interaction through post-sale support
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SolarWinds Updates Network Management Portfolio to Deliver Expanded Flexibility, Scalability, and Visibility Across Complex Environments
Addition of Network Insight for Palo Alto Networks simplifies management for modern networks
Sensu Launches New Multi-Tenant Cloud Monitoring Solution for Managed Service Providers
Latest monitoring solution provides MSPs the flexibility to monitor multiple clients across infrastructures including containers and microservices