Topic: Software - Page 27

Back on the job after a vacation break, Erick and Rich discuss NinjaRMM’s new data protection solution, why growing channel pros need to ensure longtime employees know they’re still valued, and a youngster who recently found a missing LEGO piece two years after losing it someplace only a toddler would put it.

Bleach! It keeps both your socks and your SOCs clean, if Matt and Rich are to be believed. And that’s just one of the hot topics they discuss this week with guest host and channel pro Michael Cocanower, of itSynergy. There’s also SonicWall’s latest security research, Bitdefender’s new managed detection and response service, Tech Data’s new Americas president, and Windows 10’s fifth birthday.†

During the scramble to set up customers to work remotely, channel pros discovered the importance of proactive communication, setting expectations, leaning on relationships, and more.

Social media campaign “12 For Good Challenge,” initiated by ActionPoint’s Tim Martin, aims to help families in need due to COVID-19.

Matt and Rich have a fever, channel pros, and the only prescription is this episode. Joined by MSP, author, and improv comic Bob Coppedge, of Simplex-IT, your hosts discuss co-managed IT, Dell’s attempt to “democratize” artificial intelligence, a new managed services suite from Pulseway inspired by the coronavirus pandemic work-from-home phenomenon, and the 20th birthday of ConnectWise’s IT Nation Evolve organization, formerly known as HTG Peer Groups.

It’s hard to put a price tag on good health and a good job these days. A good sandwich, though? That’s worth a cool million. Just ask Michael Goldstein, president and CEO of LAN Infotech and this week’s guest host. He has thoughts to share with Matt and Rich on other topics too, like the cross-platform “cyber resilience” functionality coming soon to Carbonite and Webroot, the many reasons veterans make good IT employees, and Kaseya’s latest product integrations.

Custom app creation is now a more viable option for a wider range of channel pros and other “”citizen developers.””

A collaboratively developed connection between Datto’s remote monitoring and management system and Intel Endpoint Management Assistant lets MSPs take control of devices that are powered off or unresponsive.

Hot topics trending on the members-only ASCII Group Forum. Come join the conversation…

Included as well in version 4.5, which arrives in the U.S. next week, is an option to require permission from end users before initiating remote control sessions on Windows devices and a new quick access “favorites bar” for devices, groups, and customers.