Topic: Software - Page 26

New Features in V. 4.21 Allows MSPs to Seamlessly Manage Projects, Talent and Other Resources, Providing a Holistic View of Their Business

New Features in V. 4.21 Allows MSPs to Seamlessly Manage Projects, Talent and Other Resources, Providing a Holistic View of Their Business

New Features in V. 4.21 Allows MSPs to Seamlessly Manage Projects, Talent and Other Resources, Providing a Holistic View of Their Business

Erick and Rich examine the evolution of Sophos Cloud Optix into a hybrid security/management tool, the importance of using all your PSA system’s integration capabilities, and proof that artificial intelligence still can’t match the human kind sometimes.

In his latest virtual road trip, ChannelPro’s Joel Zaidspiner checks in with Cyberfish, IoTSSA, and SAP on what’s new and noteworthy in the SMB channel.

Erick and Rich examine the new venture by the founders of RMM pioneer N-able, explain why you should ensure all of your employees understand all of your customer touch points, and discuss a guy who has your coronavirus record for longest time between haircuts beat by 80 years.

You think M&As were hard before? Try the new kind involving bears and elk. Matt, Rich, and guest host Bruce McCully, chief security officer of MSSP Galactic Advisors, discuss that topic and others this week with Linda Rose of M&A consultancy RoseBiz.

Back on the job after a vacation break, Erick and Rich discuss NinjaRMM’s new data protection solution, why growing channel pros need to ensure longtime employees know they’re still valued, and a youngster who recently found a missing LEGO piece two years after losing it someplace only a toddler would put it.

Bleach! It keeps both your socks and your SOCs clean, if Matt and Rich are to be believed. And that’s just one of the hot topics they discuss this week with guest host and channel pro Michael Cocanower, of itSynergy. There’s also SonicWall’s latest security research, Bitdefender’s new managed detection and response service, Tech Data’s new Americas president, and Windows 10’s fifth birthday.†

During the scramble to set up customers to work remotely, channel pros discovered the importance of proactive communication, setting expectations, leaning on relationships, and more.