Topic: Software - Page 25

Available for both iOS and Android devices, the new edition of the vendor’s RMM app for smartphones and tablets arrives on the same day parent company SolarWinds announced that it has acquired cloud-based log monitoring and analytics vendor Loggly.

Aimed at better positioning both companies to help MSPs embrace operational best practices, the move brings a leader in managed services software and a leader in managed services peer groups together under one roof.

The newly combined company has also introduced a revamped executive roster, headed by Datto CEO Austin McChord (pictured), that adds key Autotask managers to Datto’s senior pre-merger leadership team.

Popular overseas and with large businesses, the Slovenian vendor’s flagship solution is now available in the U.S. and Canada at subscription-based rates designed to make it an affordable supplement to similar tools from RMM vendors.

The distributor’s new “Training-Development-as-a-Service” program allows vendors to deliver e-learning, e-training, and partner enablement resources to their channel partners more easily.

The IT management software vendor also integrated the recently introduced product, which automatically discovers and backs up documents and other files on workstations, with its cloud-based RMM solution and added support for larger files.

At its IT Nation conference today, CEO Arnie Bellini (pictured) showcased ConnectWise’s new Unite portal and forthcoming Developer Kit as key elements of a larger plan to provide one platform for managing every solution an MSP offers.

By the end of 2018, the company told conference-goers today, ConnectWise Automate will have an entirely Web-based interface. A new tool for supporting devices that conventional remote access solutions can’t connect with, meanwhile, will debut in Q2.

The network security vendor’s firewalls can now open, close, and reopen tickets in Autotask’s PSA solution automatically. The new Firebox devices, meanwhile, offer small and home office users significant security inspection performance improvements.