Topic: Software - Page 20
Datto Names Tim Weller Its New CEO
Formerly the company’s president and COO, Weller succeeds company founder Austin McChord, who stepped down from that role last fall.
Kaseya Buys Documentation Leader IT Glue in Latest Expansion of IT Complete Platform
The acquisition, which officially finalizes a deal agreed to privately some two years ago, will not affect IT Glue’s interoperability with managed services products from competing vendors, according to Kaseya CEO Fred Voccola.
Epson Print Admin Serverless and Epson Device Admin Solutions Provide Streamlined Workflows
The new launches aim to provide simple, secure, and cost-effective print management for Epson WorkForce Enterprise and Network Workgroup printers.
ConnectWise Previews Portal Customization, Single Sign-On, and User-Specific Dashboards
Described by Chief Product Officer Craig Fulton (pictured) during the managed services vendor’s IT Nation Connect conference in Orlando last week, the new features are designed to help MSPs improve brand recognition and technician productivity.
SherWeb Announces Office 365 Offer for Managed Service Providers
The new program bundles security, backup, and eLearning products into standard Office 365 plans at no extra cost.
SolarWinds MSP Adds Network Device Monitoring to RMM Solution
The new functionality lets technicians track health, performance, and utilization information about switches, printers, routers, and firewalls through the same consolidated control panel they use to support servers and workstations.
Austin McChord Steps Down as Datto CEO
McChord, who founded the BDR and managed services powerhouse 11 years ago as an undergraduate, will be succeeded by president and COO Tim Weller during the search for a successor. He will retain a seat on Datto’s board.
Collabrance Integrates Internal Ticketing System with ConnectWise Manage
The new addition to its end-to-end outsourced technology stack for MSPs lets Collabrance and its partners share real-time data automatically, resulting in faster, more effective customer service, according to senior executive Doug Grimm (pictured).
ID Agent Integrates with Autotask PSA Solution
In the first of many integrations with widely used managed services tools coming soon, ID Agent’s dark web scanning service can now automatically create tickets in Autotask whenever it finds compromised user credentials.
Kaseya Acquires Cloud-to-Cloud Backup Vendor Spanning
Announced six months after the addition of an Office 365 backup solution based on Spanning technology to Kaseya’s RMM platform, the deal is the latest step in an ongoing effort to build a comprehensive suite of tools for MSPs.