Topic: Software - Page 19

Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.

MSPs need to show up for customers in new ways to ensure mutual success.

If you like donuts as much as WE like donuts, you’ll understand why we’re always willing to make a quantum leap for one when they’re nearby.

Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.

Helping customers determine how they’ll finance their tech solutions is a differentiator.

No one likes problems, everyone likes money, and the two have a habit of going together. Quite a conundrum, no?

Red. You know it when you taste it, right folks? You’ll get similarly tasty insights on this week’s show, in which Matt, Rich, and returning guest host/former MSP/EOS implementer Zac Cramer discuss the news from ConnectWise’s IT Nation Connect event, Ingram Micro’s ONE conference, and Acronis’s #CyberFit Summit, all of which were visited by Rich and Hurricane Nicole in Florida this week.

Together at the 2022 Acronis #CyberFit Summit in Miami with a hurricane possibly approaching, Erick and Rich discuss Acronis’s new EDR and PSA solutions, simple social media success tips, and a new bottled eggnog inspired by frozen toaster waffles.

Research from Zomentum finds channel partners play a key role in SMBs’ SaaS buying.

ChannelPro’s Joel Zaidspiner checks in with CyberCNS, Invarosoft, and Mission Control at the latest gathering of TeamLogic IT franchise owners.