Topic: Software - Page 18

A collaboration pact between the two vendors will make warranty and firmware information about Cisco network equipment available directly within the interface of Auvik’s network management solution.

Together, the two systems now combine asset lifecycle optimization, workflow automation, and advanced service management functionality in a single cloud-optimized platform.

Users of Splashtop Remote Support can now deploy Bitdefender’s Antimalware Security Tools solution to managed endpoints from within the Splashtop console and then view the protection status of those devices.

The SaaS ERP vendor’s SuiteLife initiative gives existing partners access to enriched training resources and assistance from NetSuite’s in-house professional services organization as well.

Auvik TrafficInsights is constructed to give MSPs deep visibility into network traffic flows on client networks.

In addition to reliability and speed improvements, the updated integration enables users of both systems to switch between them with a single click, reducing the time required to assess and remediate customer issues.

The new functionality enables Liongard’s Roar documentation discovery platform to import client accounts, automatically detect associated web domains and TLS/SSL certificates, and generate tickets about misconfigurations and other issues.

MSPs can now map organizations, sites, and agent groups in Pulseway’s RMM solution to company listings in ConnectWise’s PSA solution, and automatically generate tickets in the ConnectWise product as well.

The new offering provides access to product and technical support staff, partner resources, and co-brandable marketing materials that third-party vendors can use to create and promote connections to Datto’s products more easily.

New capabilities introduced today by cloud exec Renee Bergeron (pictured) are designed to help channel pros mimic the best practices of resellers who emphasize client acquisition and customer service rather than backend operational processes.