Topic: Software - Page 17
Tigerpaw Updates Business Automation Solution
Equipped with an enhanced user interface, Tigerpaw’s latest release also includes more than twenty mobile application updates.
Datto Ships Quarterly RMM and PSA Updates
Timed to coincide with the vendor’s DattoCon event in San Diego this week, the software includes a beta edition of new HTML 5 remote control technology, an enhanced PSA mobile app, and a wide range of UI enhancements.
Beachhead Integrates SimplySecure for MSPs with Autotask PSA
The new functionality, which is the first of its kind for Beachhead, is designed to boost technician productivity by providing alerts, status information, and billing data from directly inside the Datto product, rather than requiring them to swivel between consoles.
Managed Services Co-Op The 20 Partners with ELO Digital Office on Enterprise Content Management
The deal gives The 20, which aspires to be an all-inclusive managed IT department to its SMB clients, one more service to sell while dramatically expanding ELO’s base of North American partners.
Pax8 and Liongard Announce Kaseya Integrations
Pax8’s backend ordering and management infrastructure now exchanges data with Kaseya’s PSA platform. Liongard’s automated discovery and documentation solution now imports endpoint data from Kaseya’s RMM system.
Kaseya Adds VoIP Functionality from Cytracom to its PSA Solution
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.
Bitdefender Integrates Security Products with ConnectWise RMM Solution
The new functionality lets Bitdefender users who also use ConnectWise Automate handle deployment, quarantine management, alerts, notifications, and more without exiting the console they employ for other administrative activities.
SolarWinds Buys Passportal to Add Password Management and Documentation to its MSP Software Suite
The transaction positions Passportal to enhance its products and expand its market reach faster, according to CEO Colin Knox (pictured), who will remain on board as director of MSP product strategy.
Pulseway Adds Third-Party Application Patching to RMM Solution
The new functionality, which supports commonly used systems like Adobe Reader, Mozilla Firefox, and Java Runtime Environment, can also automatically install software end users should be using and remove systems they shouldn’t.
Domotz Arms Network Management Solution with PSA Integration Feature
Called webhooks, the recently launched technology allows MSPs to more easily generate automatic service tickets whenever the video cameras, smart bulbs, and other IoT systems supported by the Domotz platform experience a technical problem.