Topic: Software - Page 16

Wrapping up its highest attendance year ever, ChannelPro hosted MSPs, IT consultants, VARs, and integrators for a full day of business building and networking.

Announced by CEO Jason Magee (pictured), the blockbuster deals add BDR, security, and documentation to a lineup that already included RMM, PSA, quoting, and remote control, positioning ConnectWise to offer one of the industry’s most complete portfolios for MSPs.

Named ConnectWise Engage and powered by technology from PRM vendor Webinfinity, the new system is the latest expression of ConnectWise’s ambition to offer single-pane-of-glass access to all of the tools and resources MSPs need to serve customers.

IT business owners gathered in Michigan to swap war stories and gain business-building strategies.

The new release includes patch management functionality and integrated monitoring of the vendor’s Intronis Backup solution, both of which support a larger effort aimed at making Managed Workplace the industry’s most security-centric RMM platform.

The third of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.

Version 4.3 of the company’s remote monitoring and management system, which is available now, also lets technicians roll out Windows feature and driver updates automatically.

Introduced at a time of increased attacks against MSPs, the new group is designed to help makers of RMM, PSA, and other systems share insights and coordinate responses.

New functionality that gives users more options for authenticating themselves during logins, as well as the vendor’s plan to enforce use of 2FA, come as cyberthieves are increasingly targeting RMM and PSA applications.

The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software.