Topic: Software - Page 13

ChannelPro celebrates its 15th anniversary by checking in with IT business owners featured in cover stories from our inaugural year.

Channel pros should get their staff up to speed with Kubernetes so they can provide positive guidance for customers on how to maximize the tool’s benefits.

Ready to automate and accelerate as-a-service solutions? Well then, gentlemen (and ladies), you know what to do. So does Ingram Micro, as Matt and Rich discuss with co-host Seana Fippin, of MSP Red Box Business Solutions, who also chimes in on the new platform and RMM solution ConnectWise introduced this week, OpenText buying Zix, and how to hold effective virtual meetings at a hybrid workplace.

How much money are you making on wiffy these days? I mean, I assume you’re in the wiffy market. It’s huge! Take it from Matt, Rich, and this week’s guest host, Paco Lebron, of MSP ProdigyTeks and the MSP Unplugged podcast.

Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. Dave, Matt, and Rich have plenty to say about that topic, as well as the news from Acronis’s CyberFit Summit, and Dave has a few thoughts to share about Kaseya’s efforts to harden its software against future breaches too.

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse.

Side by side for the first time since COVID, Erick and Rich discuss Kaseya’s take on its RMM breach, trueing up your managed services clients, and a woman who went to sleep alone and woke up next to a meteorite.

Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners.

Considerations include functionality, power source, network, project size, and security.

Rich is back from vacation and ready to talk with Erick about Pulseway’s automated self-serve MSP customer portal, best practices for discussing security with customers, and a real estate listing in Florida with an unusual kitchen amenity.