Topic: Cloud - Page 23

Cloud-based contact-center-as-a-service (CCaaS) solutions are an appealing option for SMBs and a potential opportunity for channel pros.

Building a successful cloud practice can set you up for success by making your clients flexible, scalable, and adaptable, while adding value to your portfolio.

Who needs icing in the middle of their cake when they can enjoy a nice thick layer of raw baking flour instead? Actually, don’t answer that question. Just sit back and listen as Matt, Rich, and their guest host, MSP consultant Ronnie Parisella, mull over Gradient MSP’s freshly launched “data hygiene” product, Axcient’s new online-only file sync and share system, and Augmentt’s latest cloud management solution.

For end-user businesses, the biggest benefit the cloud provides is the ability to continue working and communicating in any situation.

Unveiled during the vendor’s annual user conference today, ExtremeCloud IQ CoPilot draws on artificial intelligence to continuously measure network behavior against baseline norms and automatically issue alerts when it spots potential problems.

Hungry for IT insights? Good, because Matt, Rich, and guest host Ro Kolakowski, founder of 6th Street Consulting, have a heaping helping for you on this episode, spanning from D&H’s new esports and gaming business unit to Intel’s outlook on the year ahead, BitTitan’s emerging “data synchronization as a service” plans, and the characteristics that make great MSPs great, according to Service Leadership’s Paul Dippell.

Erick and Rich are intrigued by BitTitan’s “data synchronization-as-a-service” strategy, certain you should do quarterly business reviews internally as well as with customers, and amused by the guy now walking from LA to San Francisco in a bear costume.

The live, full-day event focused on business-building strategies to take advantage of the latest trends in cloud and managed services.

Join Erick and Rich as they ponder the significance of Ingram Micro buying a PSA vendor, advise you to take a fresh look at your mission, vision, and values, and marvel at the guy who donated some old sweaters and $42,000 in cash to Goodwill.

Results from our latest reader survey suggest that 2020, while hard, could have been far worse, and that 2021, while uncertain, looks way more promising. Overview and full results included here.

Simply complete the form below to download the report.