Topic: Cloud - Page 19

This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.

The new functionality will be part of a larger plan to turn the vendor’s twin RMM solutions into unified platforms for administering physical, virtual, and cloud-based assets, according to CTO and Chief Product Officer Mike Adler (pictured).

Microsoft Teams users must follow the same governance, data backup, and user training guidelines applied to other applications.

The ChannelPro SMB Forum New England gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Don’t settle for the small fries, people. Real entrepreneurs, like this week’s guest host, Sitima Fowler of Iconic IT, put in the work to enjoy a large fries lifestyle. You’ll hear all about it on this week’s show, too, along with what she, Matt, and Rich have to say about Ingram Micro’s cloud revenue management tool, Pulseway’s automated self-serve client portal, best practices for social media marketing, and building profitable cloud service bundles.

Best practices for building high-margin cloud bundles that provide value for customers.

Key indicators like automation and streamlined service processes, supported by a platform designed for growth, position you to take advantage of market opportunities.

A recent survey from CompTIA finds the help desk is being tasked with new duties and is increasingly viewed as a strategic asset.

The Cybersecurity Online Summit featured a full day of live sessions to help MSPs and IT solution providers tackle tough challenges to keep SMB customers safe while growing their business.

This week, Erick and Rich discuss new reporting and cloud billing reconciliation products from ConnectWise, keeping a closer eye than usual on employee morale and engagement, and a bar in London serving “puptails” to pets.