Topic: Business Management - Page 61

The ChannelPro SMB Online Forum West gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Buying Backup Radar adds data asset management to ScalePad’s hardware and software asset management services. The digital maturity feature is designed to show SMBs how secure, reliable, and well configured their environment is in relation to peers.

A new addition to Team GPS, the “business operating system” for MSPs that IT By Design introduced earlier this year, the new module includes tools for gauging employee sentiment and rewarding employee accomplishments.

Erick and Rich discuss the new platform and RMM solution from ConnectWise, the wisdom of identifying your worst customers now so you can fire them come January, and the latest oddball limited edition holiday offers from America’s fast-food restaurants.

This Expert Guide offers some helpful advice on incident response management, how to expand your security offerings by partnering with security providers, and what you should know about zero trust. It also provides some tips for protecting customers against phishing attacks and deep fakes, and highlights some common mistakes to avoid in your own practice.

This Expert Guide dives into some current opportunities, including adding services on top of Microsoft 365 rather than just selling licenses, developing deep expertise in Azure features to solve customer problems, and building high-margin cloud bundles.

Regulations are coming to managed services, and a new grassroots organization is working to give MSPs a say in that process.

Being aware of the predisposition characteristics and following best practices can help MSPs prepare for and mitigate this type of insider threat.

Erick and Rich discuss Atera’s new AI-powered RMM automation feature, why you should ask vendors and distributors regularly about new resources for helping you grow, and a local election in Maine set to be decided by drawing straws.

To prevent more breaches of the kind that struck IT management solutions in the last year, the company says, MSPs must embrace cyber hygiene best practices and vendors must embrace independently audited security frameworks like BSIMM.