Topic: Artificial Intelligence (AI) - Page 33

Cloud-based contact-center-as-a-service (CCaaS) solutions are an appealing option for SMBs and a potential opportunity for channel pros.

Automation helps you keep up with increasingly sophisticated threats, making your security practice more efficient while improving customers’ security posture.

Intel’s new partner program, which officially opened its doors last month, turns three previously separate offerings into one.

From chatbots to robotic process automation assistants, these tools spell business-boosting opportunity for SMBs and the channel pros who serve them.

Matt and Rich have a fever, channel pros, and the only prescription is this episode. Joined by MSP, author, and improv comic Bob Coppedge, of Simplex-IT, your hosts discuss co-managed IT, Dell’s attempt to “democratize” artificial intelligence, a new managed services suite from Pulseway inspired by the coronavirus pandemic work-from-home phenomenon, and the 20th birthday of ConnectWise’s IT Nation Evolve organization, formerly known as HTG Peer Groups.

Called Helix, the new add-on for the vendor’s BDR solution draws on artificial intelligence to identify and address the sources of backup failures without human intervention.

The new agreement makes Mist’s AI-driven wireless networking products available to Ingram’s vast army of U.S. resellers.

The new offering combines Avnet hardware and Microsoft’s Azure public cloud with Octonion’s Branium development portal in a bid to simplify the creation of IoT solutions equipped with artificial intelligence.