Archive for Rich Freeman - Page 82

The integration functionality enables MSPs to view contextual data in PSA, CRM, and other external applications directly inside the unified communication vendor’s desktop app. The new partner program pays up to 30% commissions.

Worldwide brands are advancing on local MSPs, but there are ways the little guys can stay in business.

The latest enhancements to the unified communications vendor’s 1Stream platform seek both to make jumping into PSA records easier and to reduce the need for switching interfaces by importing more detailed information.

Matt and Rich have a fever, channel pros, and the only prescription is this episode. Joined by MSP, author, and improv comic Bob Coppedge, of Simplex-IT, your hosts discuss co-managed IT, Dell’s attempt to “democratize” artificial intelligence, a new managed services suite from Pulseway inspired by the coronavirus pandemic work-from-home phenomenon, and the 20th birthday of ConnectWise’s IT Nation Evolve organization, formerly known as HTG Peer Groups.

MSPs need to protect their businesses with up-to-date payment terms, services offered, and contractual language.

Formerly known as HTG Peer Groups, the organization has grown to some 500 members around the globe by helping channel pros set goals and hold each other accountable for realizing them, according to founder Arlin Sorensen (pictured).

A companion to the vendor’s Channel Harmony program, which assigns primary sales responsibilities to RingCentral employees, the new IGNITE! program lets partners pursue and close deals involving up to 400 seats on their own.

The two new offerings use Dell EMC hardware and VMware software to help organizations virtualize, pool, and dynamically allocate otherwise underutilized and disaggregated GPU and high-performance computing resources.

The new USG FLEX line, Zyxel says, provides up to 125% of the system performance and 500% of the security performance of earlier USG models. Management of the new products via the vendor’s Nebula Cloud Networking Solution is due later this year.

The coronavirus crisis has highlighted the need for SMBs to adopt better cloud and data recovery strategies, creating an opportunity for MSPs to offer guidance and services.