Archive for Rich Freeman - Page 73

Called HP Business Boost, the new offering combines PCs, monitors, printers, and accessories with remote management and optional security assistance. Pickup and return services and onsite support for both home and office users are included as well.

Announced at the vendor’s virtual Reinvent conference today, the new laptops, desktops, monitors, and printers reflect a changed IT landscape in which remote business users prize compact form factors, portability, and fewer cabled connections.

MSPs scaling up to compete with a rising class of giant MSPs have multiple options. Here are four of the most promising.

The three new systems, Epson says, are designed to help schools, digital press operators, and other “light production” environments accommodate up to a 100,000-page recommended monthly print volume with less downtime and fewer service visits.

Offered at no additional cost, the new functionality provides the same capabilities available before for Windows endpoints through Pulseway’s web-based RMM interface and mobile app.

The vendor’s new IGNITE! partner program is designed to grab a hunk of the enormous, barely penetrated market for UCaaS services.

Offered at no additional cost, the new service provides 24/7 online care from board-certified physicians. Community members learned about the program last week at the organization’s online MSP Connect Live conference (pictured).

Gradually, in a series of changes rolled out over the last 12 months, the SMB security vendor has reinvented itself as a provider of comprehensive managed detection and response services for endpoints, networks, and cloud applications.

Products in the vendor’s Modular Smart Array (MSA) Gen 6 family feature automatic data tiering, an enhanced health check tool, and integration with the HPE Cloud Volumes Backup platform for offsite redundancy and archiving.

Called Worry-Free XDR, the system extends detection and response capabilities beyond the endpoint to email, and is available in a co-managed edition for MSPs who need outsourced alert monitoring, incident response, and remediation help.