Archive for Rich Freeman - Page 53

Rex Frank (pictured), founder and CEO of the managed services consultancy, will become head of Pax8’s partner education unit, which will add one-to-one coaching services to its current lineup of one-to-many training classes.

Both offerings reward users of the company’s Microsoft Azure and Windows Virtual Desktop tools for acquiring new customers, while arming them to land and support additional ones.

Called “shared inboxes,” the new feature lets multiple users exchange texts with customers on behalf of their employer using a company phone number, instead of individual lines.

The new features, which join others unveiled today during the documentation vendor’s GlueX partner conference, are evidence of IT Glue’s continued investment in innovation, according to General Manager and CTO Nadir Merchant (pictured).

Called APEX, the new solutions seek to combine the flexibility and usage-based pricing of public cloud solutions with the security, performance, and control of private clouds.

The new product, unveiled alongside a cross-vendor security framework, combines data from multiple Sophos and third-party systems to identify and block sophisticated attacks that any one of those platforms might miss on its own.

Integrating IT Glue’s documentation software with myITprocess, a TruMethods solution for providers of virtual CIO services, will make running a vCIO practice easier and more profitable for MSPs, according to TruMethods President Gary Pica (pictured).

An expanded relationship between the two companies will serve as the foundation for a new “hyper automation” practice from Ingram offering office automation solutions that combine RPA, artificial intelligence, and related technologies.

Growing even faster during the pandemic than before it, the cloud business apps leader desperately needs to attract more members to its partner program and more trained professionals to its partners, according to channel chief Tyler Prince (pictured).

Demand for compute power has never been greater, says U.S. channel chief Jason Kimrey (pictured), which should create similarly strong demand for data center solutions featuring Xeon Scalable processors and other Intel components.