Archive for Rich Freeman - Page 10

The new functionality warns users of the RMM solution, which was struck by a sophisticated attack last summer, of anomalous activity signaling a potential breach.

Set to ship in the next month, the new functionality will add richer support for user and license management plus faster ticket resolution. Premium editions of that Engage and Augmentt Discover are due in the first half of 2023.

The new feature, which lets MSPs call clients and perform other messaging-related tasks from inside a critical business application, arrives amid accelerating investments in partner-focused staff by incoming Americas region director Tim Truelove (pictured).

An updated edition of the vendor’s Nodeware product provides more specific information about defensive gaps as well as more detailed remediation instructions.

Designed to lighten administrative workloads, the enhancements to GoTo Connect include a new Efficiency Mode that automatically prioritizes audio clarity over low-bandwidth connections and new tools for diagnosing call volume trends.

Recent partner sales and marketing investments are proof the company is serious about SMBs, according to global partner marketing chief Luxy Thuraisingam (pictured), who concedes “we have work to do in enabling our partners to go and capture the SMB space.”

Red Sentry provides affordable outsourced pen testing and vulnerability management services.

A little shame in your life isn’t a problem. Piles of the stuff is a different story.

An outsourced marketing service and self-serve Cisco partner portal are two of several recent efforts by the distributor to sustain growth and attract MSP partners, according to sales exec Peter DiMarco (pictured).

When it replaces today’s Unified Partner Program next May, the Partner Sphere program will include competencies and certifications designed to reflect the former storage vendor’s retooled, cloud-first portfolio and services-led solutions strategy.