Archive for Martin Sinderman

Discover how to seamlessly integrate live chat to capture more leads, close more sales, and take your MSP website ROI to the next level.

Backup and security are two major areas where MSPs can deliver Microsoft 365-focused expertise and solutions to their clients, experts say.

When executed well, performance reviews can be a powerful tool for enhancing employee productivity and driving retention.

There are millions of businesses with fewer than five employees, but MSPs should tread carefully in this market space.

Channel pros seeking to deal with growing threats to their customers’ VoIP systems should examine providers’ networks, service-level agreements, and incident response plans.

NCE shakes up Microsoft’s legacy Cloud Solution Provider program, and includes numerous pricing and billing changes that channel pros need to know.

With ransomware rampant and claims volumes rising, cyber insurers are rapidly adjusting their offerings and requirements.

To keep corporate networks secure, implement a least-privilege, zero-trust approach with devices, not just users.

A new generation of extended detection and response (XDR) solutions is taking endpoint detection and response to the next level.

Vertical specialization has been championed as an effective way to increase profits and strengthen customer relationships, but the coronavirus’s impact is raising questions about this strategy.