Archive for Colleen Frye
How the Right Hiring Process Delivers the Right Employees
Trust IT is a process-driven MSP and screens for techs with attributes that align with the company’s culture.
Motivating and Managing Employees in a Hybrid Workplace
Follow these six steps to keep workers engaged and on track.
Energizing Remote Sales Teams: Strategies for a Work-From-Anywhere World
It’s mission-critical to keep your team engaged and productive in today’s remote/hybrid world.
5 Benefits of Hiring Older Workers
Contrary to popular myth, workers in the 55-plus talent pool make great IT employees, in both technical and nontechnical roles.
MSPs: Don’t Fear Firing Your Clients
Here’s how (and why) to end client relationships to boost productivity and improve your bottom line.
WatchGuard Acquires Network Detection and Response Company CyGlass
WatchGuard plans to integrate the CyGlass technology into its Unified Security Platform to deliver AI- and ML-based detection of network anomalies and accelerate Open XDR capabilities.
Egnyte Announces AI Solutions for AEC Industry and New Collaboration Capabilities for Microsoft 365 and Teams
The Egnyte content collaboration and governance platform rolls out new offerings to meet the needs of vertical industries and hybrid workers.
Empathy: The Key to Unlocking Successful Customer Partnerships
For MSPs, leaning on empathy during—and after—the sales cycle can be a critical differentiator.
The Case for More Collaborative Ecosystems
An ecosystem elevates the channel as a whole, with each partner enjoying unique opportunities and benefits.
Auvik Moving Aggressively on Partner and Product Fronts
In July, the network management vendor launched a reseller partner program and moved beyond a single product company with its SaaS management offering.