ConnectWise, a professional services automation provider, is now offering new features for its service management software. ConnectWise 2012.1, the first in a series of four updates planned for this calendar year, includes a wide variety of new features and partner-requested enhancements.
New features include:
- Financial dashboard enhancements to provide better information on rates and costs, including a list of projects and profitability
- New integration between invoicing and accounting
- Web client additions allowing the access of more screens
- Easier email ticketing for easier service tickets
- Service board enhancements including SLA information at a glance
- LDAP integration to sync user info, maintain accurate records, and enforce password policies
The new ConnectWise 2012.1 is now available to all current partners, including on-premises or cloud/SaaS versions of Connectwise.
For more information, visit http://www.connectwise.com.
