N-able Technologies, a remote monitoring and management provider, launched N-central 9.0 for MSPs. According to the company, N-central 9.0 is the industry’s first and only standards-based RMM and service automation platform. N-able’s hybrid licensing model and a-la-carte strategy allow MSPs to deliver services to a wide range of customers at all stages of IT maturity.
New features include N-able’s Automation Manager, an integrated MSP Technician Runbook, and Remote Control Manager family of attended and unattended remote control products. These features work together to enable automated MSP service delivery and advanced remote control of client devices.
The new Automation Manager ships with default automation policies, which are based on the N-able MSP Technician Runbook, and allows MSPs to customize policies to map to their service workflows. The new Remote Control Manager allows MSPs to remotely access and control attended and unattended devices through NTRglobal’s cloud-based agentless technology.
With N-central 9.0’s web-based design, N-able partners can enlist a private or public cloud provider for backup and storage. They can also run Windows utilities, such as disk checks and user inspection, through Automation Manager.
For more information, visit N-central 9.0.