Nintex has now integrated with customer relationship management (CRM) platforms Salesforce.com and Microsoft Dynamics CRM enabling business users to connect enterprise content management (ECM) and CRM systems through the cloud, and allowing customers to quickly automate processes between departments in a customer-driven environment.
“Nintex’s integration with Salesforce.com and Microsoft Dynamics CRM expands our platform and delivers on our promise to connect our more than 1,000 partners and 5,000 customers to their most valued systems and services,” says Ryan Duguid, vice president of product at Nintex. “These integrations provide business users with a rapid, no-code approach to connecting their critical workflows with the myriad of systems they use on a daily basis, providing the first true, on-premises and cloud-to-cloud workflow solution available.”
With the new integrations, users can accelerate a variety of processes involving frequent interactions between customer-facing teams and internal business operations. Nintex’s integration with Salesforce.com and Microsoft Dynamics CRM lets organizations:
- Drive business processes in SharePoint in response to events in CRM so work flows better between previously siloed systems
- Automate the process of creating, updating, retrieving, and querying records in Salesforce or Microsoft Dynamics using drag-and-drop workflow actions
- Post status updates, links, and polls to Salesforce Chatter or Microsoft Yammer, and progress workflows based on user responses in social channels
Nintex will offer demos and presentations of the new capabilities at Microsoft’s Worldwide Partner Conference this week in Washington, D.C. (July 13–17).
