Ready for more rock-inspired business lessons for your MSP? We’re delivering new jukebox wisdom now that the first and second editions brought the house down.
#7: What The Eagles’ ‘Hotel California‘ Teaches MSPs About Avoiding Tricky Vendor Lock-in Agreements
- Lesson: Vendor lock-ins can feel like a trap—once you sign up, it’s tough to leave. ‘Hotel California’ is a metaphor for MSPs getting stuck in never-ending contracts that are hard to escape.
Quick Takeaway: Just like the line “You can check out anytime you like, but you can never leave,” signing a restrictive contract with a vendor could leave your MSP trapped in a deal that’s bad for business. Before you sign that ‘unlimited’ contract, make sure it’s not the Hotel California of vendor agreements.
- Conclusion: Take a lesson from the Eagles—make sure your vendor contracts have a clear exit strategy. Because in the MSP world, no one wants to be stuck in an endless IT nightmare with no way out.
#8: What Journey’s ‘Don’t Stop Believin‘ Can Teach MSPs About Persevering through Tough Times
- Lesson: Every MSP hits tough times—whether it’s losing a big client or facing market downturns. Journey’s classic anthem ‘Don’t Stop Believin’ serves as a reminder to persevere and keep moving forward.
Quick Takeaway: Like the small-town girl or the city boy, MSPs can face challenges and feel lost at times, but success often comes to those who keep pushing forward, no matter the obstacles. When things get rough, channel your inner Steve Perry and keep pushing. Just because the server failed doesn’t mean you’ve reached ‘the midnight train going anywhere.’
- Conclusion: Don’t stop believin’ in your MSP’s ability to overcome challenges. Stick with your strategy, support your team, and you’ll find yourself on a path to success, even if it feels like a lonely world sometimes.
#9: What Pink Floyd’s ‘Another Brick in the Wall‘ Teaches MSPs About Avoiding a Cookie-cutter Approach
- Lesson: Pink Floyd’s ‘Another Brick in the Wall’ critiques a system that churns out identical results, treating everyone the same without regard for individual needs. For MSPs, the lesson is clear: Avoid the cookie-cutter approach with your clients. Every business has unique IT challenges, and offering one-size-fits-all solutions won’t cut it in today’s complex IT environment.
Quick Takeaway: Just as students in the song rebel against being treated like “just another brick,” your clients don’t want to feel like they’re just another faceless account. Clients want to be valued and receive a customized technology experience. That’s an incredibly important business lesson.
- Conclusion: Like Pink Floyd says, ‘We don’t need no thought control,’ and your clients don’t need generic IT solutions. Focus on understanding their unique needs—because if they feel like ‘just another brick,’ they’ll build their wall elsewhere.
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