OpenText, a leader in cybersecurity solutions, announced a strategic partnership with purpose-built cyber warranty company Cork Inc. The companies are teaming up to provide a comprehensive suite of services for MSPs and their SMB clients.
This collaboration, announced on Oct. 21, transforms how MSPs protect their clients by combining top-tier cybersecurity with Cork’s innovative cyber warranty solution. Together, they offer financial protection in the event of a breach. The partnership represents a significant opportunity for MSPs to attract and retain clients while increasing revenue through new service offerings.
Elevating Service Offerings for MSPs
Geoff Bibby
The OpenText-Cork partnership brings a unique blend of cybersecurity solutions and financial safeguards to MSPs. It gives them the tools to differentiate themselves in a competitive market.
“MSPs can now offer their clients best-in-class cybersecurity and financial protection in one package,” noted Geoff Bibby, senior vice president of SMB cybersecurity marketing and strategy at OpenText. “This will allow them to stand out in the marketplace and provide peace of mind to their customers.”
This partnership provides value by helping MSPs elevate their service portfolios, he added. “[It] enables MSPs to deliver comprehensive protection with Cork’s cyber warranty, while reducing operational overhead through Webroot’s automated solutions.”
By offering a complete security package with both preventative measures and financial safety nets, MSPs can attract new customers. Plus, they will build stronger relationships with existing ones.
MSPs will now be able to provide the following robust solutions:
- Comprehensive Cybersecurity: Gain peace of mind with OpenText’s endpoint protection combined with Cork’s innovative cyber warranty. This layered approach proactively prevents attacks and provides financial protection if a breach occurs.
- Reduced Financial Risk: Mitigate the impact of cyberattacks with Cork Protection cyber warranty, covering financial losses, legal expenses, and recovery costs.
- Increased Productivity: Benefit from OpenText’s cloud-based solutions that minimize disruptions, allowing employees to remain productive while Cork’s insights platform effectively manages cyber risks.
- Simplified Cybersecurity Management: Streamline security operations with integrated solutions that are easy to deploy and manage, freeing up IT resources.
- Enhanced Trust and Reputation: Build customer trust with a proactive approach to cybersecurity.
For more information, visit OpenText Cybersecurity’s Webroot and Cork Protection.
Boosting Revenue and Client Retention
OpenText’s recent MSP/MSSP survey highlighted that SMBs prioritize comprehensive cybersecurity, with 63% seeking outsourced solutions that include cyber warranty services. The OpenText-Cork partnership directly addresses this demand. It gives MSPs the ability to offer Cork’s cyber warranty as an add-on service, creating new revenue opportunities.
The financial protection aspect of Cork’s warranty sets MSPs apart from competitors, Bibby pointed out. “The ability to offer clients financial security in the event of a breach is a game-changer.” This additional layer of service not only enhances customer satisfaction but also improves client retention, as it reduces the risk of churn and increases customer lifetime value.
Simplifying Cybersecurity Management and Reducing Costs
In addition to boosting revenue, the partnership is designed to streamline security operations for MSPs. OpenText’s automated solutions, combined with Cork’s proactive risk management tools, minimize the time and resources MSPs need to dedicate to managing client security. This integration allows MSPs to focus on higher-value tasks. “By automating routine security processes, MSPs can reduce support tickets and free up their teams to focus on more strategic activities,” Bibby said.
Cork’s cyber risk insight platform adds another layer of value by helping MSPs monitor and improve the security of their clients’ environments. The platform provides real-time alerts on vulnerabilities, enabling MSPs to take immediate action if a client disables a critical security service. According to Bibby, “This proactive approach not only reduces the likelihood of a breach but also strengthens the MSP’s role as a trusted advisor.”
Providing Financial Peace of Mind
One of the standout features of the partnership is Cork’s cyber warranty, which covers financial losses, legal expenses, and recovery costs in the event of a cyberattack. This service gives SMBs peace of mind, knowing they are protected both technically and financially. For MSPs, offering such a warranty can be a key differentiator when competing for clients.
“The integration of Cork’s cyber warranty into our cybersecurity solutions provides a comprehensive approach to risk management,” Bibby said. This offering not only mitigates the financial impact of cyberattacks but also enhances trust between MSPs and their clients.
A Win-Win for MSPs and Clients
The partnership between OpenText and Cork delivers a host of benefits for MSPs working with SMBs. From increased revenue streams to improved client retention and reduced operational costs, MSPs are well-positioned to strengthen their service offerings and enhance their business value.
As Bibby concluded, “This partnership allows MSPs to provide a complete cybersecurity solution that addresses both prevention and financial protection, making them indispensable to their clients.”
RELATED: Read ChannelPro’s article on Cork’s recent cyber insurance partnership with DataStream.
Featured image: iStock
