Atera, developer of a cloud-based IT automation platform that combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and remote connections into one software solution, has added new platform enhancements and features to its platform for MSPs.
According to the company, the platform’s new added features include:
- PowerShell scripting task automation and configuration framework from Microsoft, enabling administrators to perform tasks on both local and remote Windows systems.
- Monthly client reports with activity information and the state of the network.
- Zapier integration, making it easier to automate tasks between web apps.
- Citrix GoToAssist integration, providing a single source for initiating remote-support sessions and viewing support details, allowing managers to easily audit the complete support experience to ensure best practices and processes are followed.
- Check Point Firewall integration, offering end-to-end security protection.
“We believe these key features are game-changing for MSPs seeking to improve operational efficiency and scale their businesses, while improving profitability. Atera’s platform fully integrates business-process automation, customer service, RMM information and business analytics, which truly sets it apart in the marketplace,” says Gil Pekelman, CEO at Atera.
Atera’s platform is designed to provide MSPs with a more efficient and agile platform to manage and streamline small and medium-sized business IT networks. The company offers three levels of service including Standard, Professional and Enterprise, billed per technician on a monthly basis.
To learn more about Atera, call (877) 211-4666 or email info@atera.com. For a 30-day free trial, visit www.atera.com. †
