News
MSPs React to Comprehensive, Aggressively Priced Kaseya 365
Hear from MSP peers on the launch of the new Kaseya 365 program — designed to provide a crucial package of tech services at an affordable monthly price.
Will the Shortage of Technologists Lead to MSP Burnout?
Experts recommend ways to ensure staff — and leaders — are taking time for themselves.
N-able CMO Shares How MSPs can Evolve and Succeed in the Dynamic IT Services Industry
“It’s about building trust through relationships and tailored content that addresses specific client challenges.”
Top Doc Digitizers | Outsourced HR | Spoof-Busting Site Lawyers and More
Hot Topics Trending on the Members-Only ASCII Group Forum April 2024 trending topics: Recommendations for lawyers that can help take down spoofed websites Usefulness of ARS Route Management software Top recommendations for document digitization services Pluses and minuses of Dynamic DNS vs VPN services Finding the best outsourced HR service If you were a member, […]
Partner Tip of the Week: Drive Innovation by Leveraging Partnerships
MSPs should encourage open mindedness to harness the distinct capabilities and insights of both their vendor partners and their clients. This approach involves initiating projects with a blank slate and consciously setting aside any assumptions about customer needs. This results in outside-the-box ideas getting consideration. In the same way, when customers adopt a ‘what if […]
Kamanja Platform Combines Cybersecurity and Compliance for Services Providers
The Israeli startup offers a managed services platform that combines and automates cybersecurity and compliance activities — and its recruiting for MSP partners.
The Human Firewall: Cybersecurity’s First Line of Defense
Many business leaders fail to recognize that cybercriminals often use basic tactics to exploit untrained or unaware employees, rather than employing sophisticated software tools or hacks.
Stay Ahead of Competitors Amid Economic Uncertainty by Prioritizing Value-Add Resources and Relationships
MSPs can best set themselves up for success by giving greater clarity around the products and use cases that matter to mutual customers.
Why Culture Means the Most to Waident’s John Ahlberg in Business
The Chicago-based SOC 2 MSP celebrates its 20-year anniversary this year.
Partner Tip of the Week: Align Partnerships with Customers to Ensure Business Needs are Met
The most profitable business arrangements are relationship-driven and not transactional. That’s the pathway to recurring revenue. By forging strategic alliances with your customers, you’re not just selling a product or service—you’re co-creating solutions tailored to their needs. The goal of every customer interaction should be to: Highlight recent successes and thank the customer for their […]